Job Title: Human Resources (HR) Officer
Department: Human Resources
Reports To: Human Resources Manager / Assistant General Manager
Job Summary: Responsible for supporting the daily operations of the Human Resources Department, including recruitment, payroll, employee relations, training coordination, and compliance with HR policies and labor regulations.
Key Responsibilities
Recruitment & Onboarding
- Assist in the recruitment process including job postings, screening, interviews, and reference checks.
- Prepare offer letters, employment contracts, and ensure proper documentation for new hires.
- Coordinate onboarding and orientation sessions for new employees.
Payroll & Attendance Management
- Assist in preparing monthly payroll, verifying attendance, overtime, and leave records.
- Ensure statutory contributions (EPF, SOCSO, EIS, PCB) are processed accurately and on time.
- Maintain confidentiality of all payroll and employee records.
Employee Relations & Discipline
- Handle employee inquiries and maintain positive workplace relations.
- Assist in the administration of disciplinary actions, show-cause letters, and counseling sessions.
- Ensure compliance with company policies and the Employment Act 1955.
Training & Development
- Coordinate internal and external training programs as per the Training Needs Identification (TNI).
- Maintain training records and assist in preparing HRD Corp claims when applicable.
- Support employee development and performance appraisal processes.
HR Administration & Documentation
- Maintain up-to-date employee files, HR database, and organization charts.
- Prepare HR reports (manpower, turnover, attendance) for management review.
- Assist in policy updates, memos, and HR communications.
Health, Safety & Welfare
- Support OSH and welfare activities in collaboration with the Safety Department.
- Assist in employee engagement programs and welfare initiatives.
- Ensure compliance with resort safety and hygiene policies.
Job Requirements
- Diploma/Degree in Human Resource Management, Business Administration, or related field.
- Minimum 2 years’ experience in HR operations (preferably in hospitality industry).
- Familiar with Malaysian Employment Act and statutory requirements (EPF, SOCSO, EIS, PCB).
- Proficient in Microsoft Office and HR systems.
- Strong interpersonal, communication, and organizational skills.
- Able to maintain confidentiality and professionalism at all times.
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