Human Resource Executive/Senior Executive

Maersk; Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global leader in integrated logistics is seeking an experienced HR professional to support various HR functions in Shah Alam, Malaysia. This role requires at least 5 years of solid HR experience and knowledge of Employment Act and Industrial Relations Act. The successful candidate will manage employee support, oversee HR administration, and handle compliance matters. Strong communication skills in English and Bahasa Malaysia are essential, along with proficiency in Microsoft Office. This is an excellent opportunity to contribute to a diverse and inclusive workplace.

Qualifications

• Minimum 5 years solid HR experience in a fast pace working environment.
• Excellent working knowledge of Employment Act 1956, Industrial Relations Act 1967 with ability to apply practically.
• Ability to communicate effectively with all levels of employees.

Responsibilities

• Serve as initial point of contact for HR support.
• Respond to employee queries on HR policies.
• Plan and organize employee engagement activities.

Skills

Strong knowledge in all aspects of HR processes

Good problem-solving skills

Excellent customer service skills

Good verbal and written skills in English and Bahasa Malaysia

Strong quantitative and analytical abilities

Education

Bachelor’s degree in business administration, Economic, Mathematics, Human Resource or related disciplines

Tools

Microsoft Office

Job description

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Key Responsibilities

Employee Support

• Serve as the initial point of contact for managers and employees across brands and locations, delivering high-quality assistance in all areas of HR.
• Respond to managers and employee queries, including topics related to disciplinary, holidays, overtime, leave, and other HR policies.
• Provide clear and detailed step-by-step guidance to managers and employees online, over the phone, or in person.
• Manages special projects, sets People Function operations priorities, understands and fulfils requirements timely, evaluates results and responses to impromptu changes.
• Compliance with all statutory requirements pertaining to human resource such as Employment Act and Industrial Relations Act and regulations, prepares and acts on potential new legislation, enforcing adherence to requirements, advising managers on necessary actions.
• Handles disciplinary issues, grievances, domestic inquiry and dispute mediation and ensures compliance with the Company’s policies and procedures and prevailing applicable Acts or Regulations.
• Plan and organize employee engagement activities to enhance workplace culture and morale.
• Manage foreign workers' hostel operations, conducting periodic audits to ensure compliance and proactively addressing any issues. Ensure compliance with legal requirements, including the renewal of foreign workers’ work permits and any other necessary regulatory obligations.

HR Administration

• Administer outsourcing processes, providing support in hiring temporary staff during e-commerce peak periods and updating third-party labor data monthly basis.
• Third Party Compliance Assessment and related reports update
• Oversee offboarding procedures, conducting exit interviews and ensuring that all PPE and access cards are returned to the designated process owner.
• Attend customer audits and ensure all requirements are met in compliance with applicable standards and regulations.
• Coordinate the hiring process, including compiling ERFs for approval, facilitating inter‑departmental or inter‑company transfers, and managing redeployment activities.

Guidance and Support

• Lead and provide guidance to PAs and to back up them when needs
• Manage the relocation process for employees as needed.

Collaboration with People Partner

• Work closely with the People Partner to esc+"ate complex HR matters and support the resolution of employee issues.
• Ensure seamless delivery of HR services aligned with the People Partner's strategic initiatives.

We are looking for

• Bachelor’s degree in business administration, Economic, Mathematics, Human Resource or related disciplines
• Minimum 5 years solid HR experience in a fast pace working environment
• Strong knowledge in all aspects of HR processes
• Possess good quantitative and analytical abilities
• Able to communicate effective with all levels of employees
• Good problem-solving skills
• Good verbal and written skills in English and Bahasa Malaysia
• Excellent customer service skills
• High level skills of using Microsoft Office packages
• Excellent working knowledge of Employment Act 1956, Industrial Relations Act 1967 with the ability to apply it practically to workplace situations.
• Excellent understanding of HR best practices and ability to apply this to employee relations cases.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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