HRBP Manager

TDCX; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading BPO company in Kuala Lumpur is looking for an HR professional to manage complex projects and ensure compliance with policies. The ideal candidate holds a relevant degree, has 3–5 years of experience, and excels in communication and negotiation skills. Join a dynamic team fostering a positive work culture and contribute to initiatives that drive organizational effectiveness. Experience in employment law and project management is essential. Attractive perks and professional growth opportunities await.

Benefits

Attractive remuneration

Comprehensive medical coverage

Flexible working arrangements

Qualifications

• Preferably 3–5 years of relevant work experience.
• Efficient in teamwork.
• Strong project management and change management skills.
• Excellent knowledge of employment law.

Responsibilities

• Act as the single point of contact for employees and managers.
• Manage complex HR projects cross-functionally.
• Identify gaps and propose necessary changes.
• Ensure compliance with company policies and local labor law.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Project management

Change management

Education

Diploma or Bachelor's Degree in HR Management, Business Studies, Administration, or Psychology

Job description

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award‑winning and fast‑growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World‑class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Act as a single point of contact for the employees and managers in the business unit.
• Manage complex and difficult HR projects cross‑functionally.
• Actively identify gaps, propose and implement changes necessary to cover risks.
• Build a strong business relationship with the internal client and facilitate the management team to bring best solutions for employees.
• Act as the performance improvement driver and provoke positive changes in people management.
• Design and maintain organization vitality charts as the performance of the business unit improves.
• Ensure compliance with company policies and procedures as well as local labour law.
• Help the organization’s members understand what the change means to them and provide ongoing guidance and support to maintain their enthusiasm and commitment to the change process.
• Carry out any other duties and responsibilities that may be assigned by management within your employment category for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must hold a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree or Master’s Degree in Human Resource Management, Business Studies, Administration, Management or Psychology.
• Preferable with 3–5 years of relevant work experience.
• Efficient when working in teams.
• Has excellent communication, interpersonal and negotiation skills.
• Possesses strong project management and change management skills.
• Has excellent working knowledge of employment law and the ability to apply it practically.
• Excellent verbal and written communication skills in English and the language of the supporting market.

About TDCX

Singapore‑based TDCX is a global business process outsourcing leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It serves industries such as digital advertising, social media, e‑commerce, fintech, gaming, healthtech, media, technology and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe and the U.S.

Visit www.tdcx.com for more information.