HR Services Agent, Southeast Asia

KONE; Selangor; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading global elevator and escalator company in Malaysia seeks an HR Service Delivery Specialist to manage HR processes for Southeast Asia. The ideal candidate will have an associate degree in Human Resources or Business Administration, exceptional communication skills, and experience in HR administration. Responsibilities include ensuring service quality and compliance with guidelines. The role offers career progression and a positive working environment.

Benefits

Comprehensive learning and development programs

Career progression opportunities

Lively working environment with supportive colleagues

Qualifications

• Must be able to read, write, and communicate in English fluently.
• Experience in HR administration and familiarity with HR processes is essential.
• Understanding labor and social law requirements is an advantage.

Responsibilities

• Manage end-to-end HR processes for internal customers in Southeast Asia.
• Log and maintain service requests in a case management tool.
• Execute quality checks and maintain compliance with guidelines.

Skills

Excellent communication

Bilingual in English

Computer proficiency (MS Office)

Empathy and service mindset

Education

Associate degree in Human Resources or Business Administration

Tools

HRIS (Workday)

Job description

A leading global elevator and escalator company in Malaysia seeks an HR Service Delivery Specialist to manage HR processes for Southeast Asia. The ideal candidate will have an associate degree in Human Resources or Business Administration, exceptional communication skills, and experience in HR administration. Responsibilities include ensuring service quality and compliance with guidelines. The role offers career progression and a positive working environment.