HR Operation, Assistant Manager (Chinese Speaker)

City University Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational institution in Malaysia is seeking a highly driven Assistant Manager, HR Operations to manage end-to-end HR functions. You will oversee daily HR operations, ensure compliance with policies, and support employee relations. The ideal candidate must be fluent in English, Malay, and Chinese, with 3–5 years of experience in HR operations. Strong communication and problem-solving skills are essential for this role, providing a dynamic challenge in a fast-paced environment.

Qualifications

• 3–5 years of experience in HR operations or generalist roles.
• Good understanding of Malaysian labour laws and HR best practices.
• Able to work independently and manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee daily HR operations including onboarding, offboarding, and employee movements.
• Manage HR documentation such as employment contracts and letters.
• Provide guidance to employees on HR policies and procedures.
• Prepare HR reports for management including headcount and turnover metrics.

Skills

Fluent in English

Fluent in Malay

Fluent in Chinese

Strong communication skills

Problem-solving skills

Interpersonal skills

Education

Bachelor’s Degree in Human Resource Management

Business Administration

Job description

We are seeking a highly driven and detail-oriented Assistant Manager, HR Operations to support and enhance our human resources functions. The ideal candidate will be responsible for managing end-to-end HR operations, ensuring compliance with policies, and delivering efficient and effective HR services. The candidate must be able to communicate fluently in English, Malay, and Chinese to support multilingual stakeholders.

Key Responsibilities

• HR Operations & Administration
  • Oversee daily HR operations including onboarding, offboarding, employee movements, and HR records management.
  • Manage HR documentation such as employment contracts, confirmation letters, and HR correspondence.
  • Ensure accurate and timely maintenance of HRIS data.
• Employee Relations
  • Provide guidance to employees on HR policies, procedures, and benefits.
  • Manage employee grievances, disciplinary matters, and performance improvement processes with professionalism.
  • Support engagement initiatives and internal communication activities.
• Reporting & Process Improvement
  • Prepare HR reports for management including headcount, turnover, and HR metrics.
  • Identify opportunities to streamline processes and enhance HR service delivery.

Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• At least 3–5 years of experience in HR operations or generalist roles.
• Good command of English, Malay, and Chinese
• Good understanding of Malaysian labour laws and HR best practices.
• Strong communication, problem-solving, and interpersonal skills.
• Able to work independently and manage multiple tasks in a fast-paced environment.

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