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A leading recruitment firm in Kuala Lumpur is seeking an experienced HR Generalist to manage HR operations including employee lifecycle, payroll, and compliance. The ideal candidate will have a Bachelor's degree in Human Resources or a related field, with at least 5 years of experience in HR and a strong understanding of Malaysian employment laws. You will handle recruitment processes, employee benefits administration, and serve as a point of contact for HR-related queries, promoting a positive employee experience.
Manage the end-to-end employee lifecycle including onboarding, confirmation, probation review, promotion, transfers, and offboarding.
Maintain and update employee records, HR databases, personnel files, and HR documentations in compliance with statutory and internal requirements.
Prepare HR-related letters such as offer letters, confirmation letters, warning letters, extension of probation, and resignation acceptance.
Ensure timely and accurate preparation of HR reports (headcount, turnover, HR metrics, etc.).
Support the recruitment process including job posting, sourcing, screening, arranging interviews, and managing candidate communications.
Coordinate pre-employment checks, reference checks, and onboarding arrangements.
Partner with hiring managers to understand hiring needs and support staffing requirements.
Assist in monthly payroll preparation in collaboration with the payroll team/vendor, ensuring accuracy and adherence to deadlines.
Manage employee benefits administration including medical claims, insurance enrolment/termination, leave management, and HRDF matters.
Support the annual increment, bonus cycle, and performance appraisal processes.
Serve as a point of contact for employees regarding HR-related queries, policies, and processes.
Handle employee grievances and disciplinary matters in line with company policies and Malaysian labour laws.
Support HR engagement initiatives such as staff events, wellness activities, and culture-building programmes.
Ensure compliance with Malaysian employment laws (EA 1955, IR Act, EPF, SOCSO, EIS, HRDF, etc.).
Assist in reviewing and updating HR policies, SOPs, and employee handbooks to ensure relevance and alignment with business needs.
Participate in internal and external audits by preparing required HR documentation.
Support HR digitalisation and process improvement initiatives to streamline HR operations.
Participate in HR projects such as HR system implementation, talent development programmes, and organisational changes.
Identify opportunities to enhance employee experience through HR best practices.
Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
At least 5 years of experience in HR operations or as a HR Generalist.
Strong knowledge of Malaysian employment laws and HR best practices.
Good interpersonal and communication skills with the ability to interact at all levels.
High level of integrity, confidentiality, and professionalism.
Proficient in MS Office and HR systems (Workday, SAP, or similar HRIS is an added advantage).
Strong organisational skills with attention to detail and the ability to manage multiple priorities.