HR Business Partner

WS Optical; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A global leader in vision care products is seeking a skilled HR Business Partner in Malaysia, responsible for optimizing territory structures and driving talent pipeline strategies. Candidates must possess a Bachelor's degree, strong communication skills, and at least 5-8 years of HR experience. The role involves guiding leaders through change and ensuring effective performance management in a dynamic market environment. Travel is required to support field operations.

Qualifications

• Minimum 5–8 years of HR experience, with at least 3 years in a business-partnering role.
• Strong understanding of Sales structures and distributor management.
• Ability to travel regularly to support field teams.

Responsibilities

• Partner with Sales Ops to optimize territory structures and productivity.
• Support business transformation initiatives and process optimization.
• Guide leaders through change and promote a high-performance culture.

Skills

Coaching commercial leaders

Strong communication

Analytical thinking

Relationship-building

Data-driven decision making

Education

Bachelor's Degree in Human Resources or related field

Job description

About the Role

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer industry stakeholders in over 150 countries access to a global platform of high‑quality vision care products, iconic brands, and a network that delivers shoppers best‑in‑class shopping experiences and leading e‑commerce platforms.

Responsibilities

• Partner with Sales Ops to optimize territory structures and field force productivity through workforce planning.
• Support business transformation initiatives including organizational design, restructuring, and process optimization.
• Guide leaders through change, ensuring effective communication, alignment, and employee engagement.
• Drive talent pipeline strategies for commercial roles, identifying high‑potential employees and succession risks.
• Facilitate talent reviews with leaders and support internal mobility programs across regions and channels.
• Promote a high‑performance culture through effective performance management, coaching, and feedback systems.
• Support managers in addressing underperformance fairly and constructively while recognizing top achievers.
• Act as a voice of the field: gather insights from front‑liners and regional teams to shape people initiatives and engagement plans.
• Partner with Regional Sales Managers to ensure fair treatment, policy adherence, and strong morale in the field.
• Use HR and sales performance data to influence business decisions (e.g., attrition in key regions, incentive effectiveness, span of control).
• Deliver commercial‑focused HR dashboards and workforce planning metrics.
• Ensure accuracy of employee data and management.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or a related field (Master’s or HR certification is a plus).
• Minimum 5–8 years of HR experience, with at least 3 years in a business‑partnering role, preferably in FMCG or European‑related industries.
• Strong understanding of Sales structures, distributor management, and trade execution.
• Proven ability to coach commercial leaders and collaborate in fast‑paced, target‑driven environments.
• Strong communication, analytical thinking, and relationship‑building skills.
• Ability to travel regularly to support field teams and regional operations.
• Commercial acumen and customer orientation.
• Influence without authority.
• Execution agility in a dynamic market.
• Talent and capability development.
• Change management and transformation support.
• Data‑driven decision making.
• Employee advocacy and engagement.