Housekeeping Supervisor

I Housing Paradise Sdn Bhd; Malacca City; On-site; MYR 30,000 - 45,000; Full time

Job summary

A hospitality company in Malaysia is seeking a Housekeeping Supervisor to oversee and coordinate cleaning operations for homestays and residential properties. The role emphasizes maintaining high standards of cleanliness and customer satisfaction, while managing a team of housekeeping staff. Candidates should possess proven experience in housekeeping services, strong leadership skills, and the ability to communicate effectively in both English and Bahasa Malaysia. This position requires commitment to quality and safety standards.

Qualifications

• Proven experience in housekeeping or cleaning services.
• Strong leadership and organizational skills.
• Able to manage a team and work under pressure.

Responsibilities

• Supervise and train housekeeping staff.
• Schedule and assign cleaning tasks.
• Inspect properties after cleaning.

Skills

Leadership

Organizational skills

Communication skills in English

Communication skills in Bahasa Malaysia

Knowledge of cleaning techniques

Job description

The Housekeeping Supervisor will oversee and coordinate cleaning operations for homestays and residential properties. This role ensures high standards of cleanliness, hygiene, and customer satisfaction while managing a team of housekeeping staff.

Key Responsibilities

• Supervise and train housekeeping staff to maintain quality standards.
• Schedule and assign cleaning tasks for homestays and homes.
• Inspect properties after cleaning to ensure compliance with company standards.
• Manage inventory of cleaning supplies and equipment.
• Handle customer feedback and resolve service-related issues promptly.
• Prepare daily/weekly reports on housekeeping activities.
• Ensure adherence to safety and hygiene protocols.

Requirements

• Proven experience in housekeeping or cleaning services.
• Strong leadership and organizational skills.
• Ability to manage a team and work under pressure.
• Good communication skills in English and Bahasa Malaysia.
• Knowledge of cleaning techniques and safety standards.