HOUSEKEEPER

CHM Hotels; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel in Ipoh is seeking an experienced Housekeeper to maintain guest room cleanliness and oversee housekeeping operations. Key responsibilities include managing staff, ensuring high standards of cleanliness, and responding to guest inquiries. The ideal candidate will have strong leadership skills, knowledge of cleaning protocols, and housekeeping experience. This full-time position offers competitive salaries and opportunities for career development.

Benefits

Competitive salary

Career development opportunities

Range of benefits

Qualifications

• Strong leadership and team-building required.
• Knowledge of cleaning techniques and safety protocols essential.
• Experience in housekeeping with management preferred.

Responsibilities

• Recruit, hire, and train housekeeping staff.
• Supervise daily housekeeping operations and laundry services.
• Inspect guest rooms and public areas for cleanliness.

Skills

Strong leadership, management, and team-building skills

Knowledge of cleaning techniques, products, and safety protocols

Excellent organizational, prioritization, and time-management skills

Basic accounting and budget management skills

Strong customer service and communication skills

Experience in housekeeping, with previous supervisory or management experience

Job description

We are seeking an experienced Housekeeper to join our team at Cititel Express Ipoh, a leading hotel in Ipoh Perak. As a Housekeeper, you will play a crucial role in maintaining the cleanliness, organization and comfort of our guest rooms and public areas, ensuring our guests have an exceptional stay. This is a full‑time position based in Ipoh Perak.

At Cititel Express Ipoh, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, opportunities for career development, and a range of benefits.

Key responsibilities

• Staff Management: Recruit, hire, train, schedule, and evaluate housekeeping staff.
• Operations Oversight: Supervise daily operations, including cleaning and laundry services, and coordinate staff assignments and schedules.
• Quality Control: Inspect guest rooms and public areas to ensure they meet cleanliness and maintenance standards.
• Inventory and Supplies: Monitor and manage the inventory of cleaning supplies and equipment, and requisition new stock as needed.
• Administrative Tasks: Develop and implement housekeeping policies, procedures, and budgets.
• Guest Services: Respond to and resolve guest complaints and maintain lost‑and‑found procedures.
• Coordination: Collaborate with other departments, such as engineering and front office, to ensure seamless operations.

Required skills and qualifications

• Strong leadership, management, and team‑building skills
• Knowledge of cleaning techniques, products, and safety protocols
• Excellent organizational, prioritization, and time‑management skills
• Basic accounting and budget management skills
• Strong customer service and communication skills
• Experience in housekeeping, with previous supervisory or management experience being a significant asset

About us

Cititel Express Ipoh is a modern and vibrant hotel located in the heart of Ipoh Perak. We pride ourselves on providing exceptional hospitality and a comfortable, relaxing environment for our guests. Our team of dedicated professionals works tirelessly to ensure that every guest has a memorable experience. Join us and be a part of our continued success!

Apply now for this exciting Housekeeper role at Cititel Express Ipoh.