Hotel Operation Executive

Green Hotel Sdn Bhd; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A major hotel in Selangor is seeking a motivated individual to join its team. This role involves coordinating with housekeeping, monitoring room status, and supporting administrative tasks. Ideal candidates are fresh graduates with good communication skills in Mandarin or Bahasa Malaysia, plus basic computer skills. The hotel offers training, a clear career path to Senior Executive or Operations Manager, and a supportive management environment.

Benefits

On-the-job training

Clear career growth path to Senior Executive / Operations Manager

Supportive and hands-on management

Qualifications

• Fresh graduates are welcome to apply.
• Good communication skills in Mandarin or Bahasa Malaysia.
• Basic computer skills required.

Responsibilities

• Coordinate with housekeeping and maintenance to ensure rooms are clean and ready.
• Assist in hotel upgrade and improvement projects.
• Monitor room status, basic inventory, and daily operational checklist.
• Manage OTA bookings and update room availability and prices.
• Record and report guest issues or operational matters.
• Support in admin tasks such as daily reports and supplier payment.
• Ensure hotel standards for cleanliness, safety, and service quality.

Skills

Good communication skills in Mandarin or Bahasa Malaysia

Basic computer skills (Microsoft Excel / Google Sheets)

Responsible and organised

Willingness to learn

Job description

Coordinate with housekeeping and maintenance to ensure rooms are clean and ready

Assist in hotel upgrade and improvement projects (rooms, common areas, facilities)

Monitor room status, basic inventory, and daily operational checklist

Manage OTA bookings and update room availability and prices when required

Record and report any guest issues or operational matters to management

Support in admin tasks such as daily reports, filing and supplier payment

Ensure hotel standards are followed for cleanliness, safety, and service quality

Job Responsibilities

• Coordinate with housekeeping and maintenance to ensure rooms are clean and ready
• Assist in hotel upgrade and improvement projects (rooms, common areas, facilities)
• Monitor room status, basic inventory, and daily operational checklist
• Manage OTA bookings and update room availability and prices when required
• Record and report any guest issues or operational matters to management
• Support in admin tasks such as daily reports, filing and supplier payment
• Ensure hotel standards are followed for cleanliness, safety, and service quality

Requirements

• Fresh graduates are welcome to apply
• Good communication skills in Mandarin or Bahasa Malaysia
• Basic computer skills (Microsoft Excel / Google Sheets)
• Responsible, organised, and willing to learn
• Support front desk operations when required (e.g. peak periods, staff shortage, emergencies)

What We Offer

• On-the-job training and exposure to hotel operations management
• Clear career growth path to Senior Executive / Operations Manager
• Supportive and hands-on management