Hotel Frontdesk Assistant

LME Hotel Management; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A Kuala Lumpur hotel management company is seeking individuals for a hospitality position. Responsibilities include greeting guests and managing daily operations like check-ins and cash handling. Candidates should possess communication skills, preferably in English and Bahasa Malaysia, with Mandarin or Cantonese as an advantage. Flexibility for shift work, including weekends and public holidays, is required. Training and medical benefits are included, along with other perks. Fresh graduates are welcome to apply.

Benefits

Training provided

EPF & SOCSO

Annual leave

Medical benefits

Uniforms provided

Bonus (Management decision)

Qualifications

• Fresh Graduates are welcome to apply.
• Must possess a friendly and pleasant personality.
• Strong disciplines, honesty, commitments, and self-initiative are essential.

Responsibilities

• Greet and attend to incoming calls, assist guests professionally.
• Manage daily operations including cash handling, check in and check out.
• Uphold strong customer service standards.

Skills

English speaking

Bahasa Malaysia speaking

Mandarin/Cantonese speaking

Interpersonal skills

Communication skills

Education

SPM or Diploma in Hospitality/Tourism/Hotel Management

Job description

Requirements

• Able to speak in English & Bahasa Malaysia.
• Able to speak Mandarin / Cantonese will be an added advantage.
• Possess at least SPM or Diploma in Hospitality / Tourism / Hotel Management or equivalent.
• Fresh Graduate are welcome to apply.
• Friendly & pleasant personality, possess good interpersonal skill & communication skills.
• Strong disciplines, honesty, commitments and self-initiative.
• Must be willing to work on shift (Morning / noon / night) including working on weekends and public holidays.

Responsibilities

• To greets, attend incoming calls, assist guests with smile & professional manner.
• Responsible for daily operation including cash-handling responsibilities, check in and check out, good working knowledge of current and upcoming events.
• Uphold strong customer service standards.
• Any other related task given by Manager.

Benefits

• Training provided.
• EPF & SOCSO.
• Annual leave.
• Medical benefits.
• Uniforms provided.
• Bonus (Management decision).