Hotel Front Desk & Guest Experience Specialist

Jobstreet Malaysia; Malacca City; On-site; MYR 30,000 - 40,000; Full time

Job summary

A hospitality company in Malaysia is seeking a hotel receptionist to join their team in Melaka. The ideal candidate will have at least one year of experience in front office or customer service, excellent communication skills, and the ability to handle guest inquiries effectively. The role offers opportunities for career development and a supportive working environment, focusing on delivering exceptional experiences for guests.

Benefits

Comprehensive health insurance

Career development opportunities

Work-life balance initiatives

Qualifications

• Minimum 1 year of experience in a front office or customer service role in hospitality.
• Excellent communication and interpersonal skills.
• Proficient in English and local languages.

Responsibilities

• Greeting and welcoming guests upon arrival.
• Managing front desk operations including check-in/check-out.
• Handling guest inquiries professionally.

Skills

Communication skills

Problem-solving abilities

Attention to detail

Multitasking

Team player

Job description

A hospitality company in Malaysia is seeking a hotel receptionist to join their team in Melaka. The ideal candidate will have at least one year of experience in front office or customer service, excellent communication skills, and the ability to handle guest inquiries effectively. The role offers opportunities for career development and a supportive working environment, focusing on delivering exceptional experiences for guests.