Host - Front Office, Park Hyatt Kuala Lumpur

Hyatt Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury hotel chain is seeking a Host for its Front Office in Kuala Lumpur. This role entails providing excellent service to guests and supporting the efficient operation of the Front Office department. Candidates should ideally have a degree in Hospitality or Tourism and experience in luxury hotels is preferred, though fresh graduates are welcomed. Strong communication and organizational skills, as well as the ability to remain calm under pressure, are essential for this position. This is a full-time, hourly role open to Malaysian nationals.

Qualifications

• Open to Malaysian Citizens and Permanent Residents.
• Experience as Host or Front Office Assistant preferred; fresh graduates welcome.
• Ability to manage pressure with professionalism.

Responsibilities

• Provide excellent service to guests.
• Contribute to the smooth running of the Front Office department.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Professional appearance

Calm under pressure

Education

University degree/diploma in Hospitality or Tourism management

Tools

Microsoft Office Suite (Excel, Word)

Job description

Park Hyatt Park Hyatt Kuala Lumpur MY - 10 - Kuala Lumpur

Front Office

Hourly/Entry Level Employee

Full-time

Local

Summary

You will be responsible for providing an excellent and consistent level of service to the guests. The Host - Front Office is responsible for contributing to the smooth and efficient running of the Front Office department within the Rooms Division.

Qualifications

• Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in Hospitality or Tourism management.
• Work experience as a Host or Front Office Assistant within luxury hotels is preferred. Fresh graduates are welcome.
• Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
• Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
• Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word).