Host Front Office

Hyatt Hotels Corporation; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality company is seeking a Host for the Front Office at Hyatt Centric City Centre Kuala Lumpur. In this role, you will provide excellent service to guests and assist with various service areas within the hotel. Ideal candidates will have a degree in Hospitality or Tourism management and at least 2 years of experience in hotel operations. Due to local employment restrictions, only Malaysian citizens or Permanent Residents are eligible to apply.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience in hotel operations.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Provide excellent and consistent service to customers.
• Assist with guest services in various hotel areas.
• Flexibly rotate within different departments as needed.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

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Host - Front Office, Hyatt Centric City Centre Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur

Front Office

Hourly/Entry Level Employee

Full-time

Local

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Host - Front Office is responsible to assist with guest services in various areas of the hotel, such as reception, communication center or concierge. To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.
• Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.