Head | Quality Management

EPF Malaysia; Petaling Jaya; On-site; MYR 250,000 - 300,000; Full time

Job summary

A government agency is seeking a Compliance Manager to develop and monitor compliance initiatives. The candidate must hold a relevant degree and possess over 10 years of experience in compliance or legal roles. Responsibilities include managing compliance activities in accordance with regulations, supervising quality management systems, and enhancing staff awareness of compliance roles. Strong analytical and interpersonal skills, along with proficiency in Malay and English, are essential. This position offers a contract or permanent status.

Qualifications

• Malaysian citizen with proficiency in oral and written Malay and English.
• 10+ years of experience in compliance/legal/audit roles.
• Experience managing compliance monitoring programs in the financial sector.

Responsibilities

• Manage compliance initiatives and monitor operational activities.
• Ensure adherence to internal and external regulations.
• Coordinate activities to meet quality standards.

Skills

Analytical skills

Interpersonal skills

Report writing

Communication skills

Presentation skills

Education

Bachelor's Degree in Law/Accountancy/Business Administration/Management

Job description

JOB RESPONSIBILITIES

Strategize, manage, implement and monitor compliance management initiatives on the following areas:

• Plan and implement initiatives to ensure organization compliance to the latest internal (EPF Act, Rules & Regulations, Policies) and external regulations (e.g AMLA, PDPA, ISO, Sustainability Governance etc.).
• Manage and ensure all operational processes are conducted in conformity with all external and internal applicable laws, rules, regulations, policies and procedures.
• Keep abreast of regulatory developments and provide reports to the Management with respect to the requirements and industry initiatives.
• Strategize, manage and monitor operational activities with regards to compliance towards rules & regulations (i.e compliance checklist, compliance review, compliance report, review legal documents) and assess the effectiveness to safeguard organization interests.
• Maintenance of MS ISO9001:2015 certification inclusive of appointment of certification bodies, management review, audit activities and recertification and documentation taskforce.
• Research, strategize, design, implement, test, monitor and report the quality programs implemented.
• Collaborate with internal & external stakeholders to achieve desired quality outcome.
• Coordinate the activities required to meet the quality standards set and ensure consistency, and compliance to internal and external requirements.
• Monitoring and advising on the performance of quality management system, producing data and reporting on performance, measuring against set standards.
• Manage internal and external documentation (i.e Operations Manual/Work Procedures/Circulars/Forms/Notices) to ensure updates & adherence towards internal & external regulations/policies.
• Develops communication and education initiatives to increase staff awareness and understanding of compliance roles, functions, and programs within the Operations Division and organisation.
• Manages the EPF Internal Awards, including coordinating the selection of top-performing departments or branches and organizing the annual awards ceremony.

JOB REQUIREMENTS

• Malaysian citizen
• Pass Malay Language including oral test at Sijil Pelajaran Malaysia (SPM) level
• Possess a Bachelor's Degree with honours in the field of Law/Accountancy/Business Administration/ Management or equivalent qualifications from local or overseas higher learning institutions recognised by the Malaysian government.
• At least 10 years working experience in compliance/legal/audit/regulatory compliance related role.
• Experience in managing a team on developing and managing compliance monitoring programmes at social security/financial/banking/investment institutions will be an added advantage
• Have sound knowledge and experience of managing organisations compliance towards external regulations
• High integrity with strong analytical, result oriented, process-driven, self-starter with the ability to multi-task and work both independently and as a team member.
• Good interpersonal skills, able to work in a diverse environment and build good working relationships with business partners.
• Good report-writing, communication and presentation skills.
• Proficient in both oral and written Malay and English language.

JOB STATUS

Contract/ Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of advertisement.