Head of Transaction Monitoring Operations

Centauri Services and Technology; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading fintech company in Kuala Lumpur is seeking a Head of Transaction Monitoring Operations. In this role, you will lead a team of over 100 specialists to prevent financial crimes using real-time blockchain analytics. You should have over 8 years of leadership experience in AML operations, a proven track record in managing departments, and strong problem-solving skills. This position offers competitive remuneration and excellent growth prospects in a multinational environment.

Benefits

Competitive remuneration package

Meal Allowance up to RM 500/month

Monthly Team Building

RM 3,500 Benefits per annum

Convenient workplace (5 minutes walk from MRT TRX)

Growth and promotion opportunities

Employee recognition program

Multinational working environment

Qualifications

• Over 8 years of senior leadership experience in AML operations or financial crime compliance.
• Proven track record in managing large departments effectively.
• Strong operational knowledge in building compliance programs.

Responsibilities

• Lead a global team of Transaction Monitoring specialists.
• Ensure execution of TM alert reviews and case investigations.
• Develop and maintain SOPs and investigation frameworks.

Skills

Leadership in AML operations

Transaction monitoring

Financial crime compliance

Problem-solving

Communication skills

Analytical skills

Education

Bachelor’s degree or equivalent

Tools

Blockchain analytics

Job description

Head of Transaction Monitoring Operations

Centauri Services and Technology – Kuala Lumpur, Kuala Lumpur

Centauri Services and Technology Sdn. Bhd. provides customer support and back end support services to OK Group, an international conglomerate specialising in fintech and blockchain technology. OK Group is most known for OKX—one of the world's largest digital assets exchanges.

In recent years, OKX has also developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a brand trusted by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments.

What you'll be doing

• Lead a global team of over 100 Transaction Monitoring (TM) specialists (and growing), team leaders, and managers in conducting daily transaction monitoring and utilizing real-time blockchain analytics to identify, investigate and prevent financial crimes.

• Ensure high-quality and consistent execution of TM alert reviews and initial case investigation. Drive a culture of ownership, accountability, and continuous improvement.

• Develop and maintain SOPs, playbooks, and investigation frameworks.

• Oversee day-to-day processing of TM alerts and ensure SLA, accuracy, and quality standards are met. Collaborate with the Learning Development & Quality Assurance team to jointly develop, implement, and continually refine TM QA methodologies and training programs on typologies, analytics, and investigation techniques. Mentor team members on case investigation, red flag identification, and transaction analysis.

• Coordinate responses to internal and external Transaction Monitoring audits and regulatory queries, and lead remediation efforts of any resulting findings and/or corrective actions in a timely manner.

• Act as the professional voice of L1 in discussions with Compliance, Risk, Product, Policy, and Tech teams. Challenge operational pain points and elevate inappropriate or high-risk issues to senior management when necessary. Provide insights and feedback related to system logic, alert quality, and transaction trends.

What we look for

• Over 8 years of senior leadership experience in AML operations, transaction monitoring, or financial crime compliance within the financial services, fintech, or crypto industry.

• Proven track record in leadership roles, particularly in managing large departments within a business.

• Strong operational knowledge in building and running a robust compliance program. Hands‑on experience in TM investigations is a must.

• Exceptional adaptability in a fast‑paced and constantly evolving industry landscape.

• Experience in developing and implementing compliance policies and procedures from the ground up.

• Ability to drive cross‑functional collaborations and foster a culture of compliance across diverse teams and regions.

• Strong problem‑solving skills, with the ability to address and resolve complex strategic issues.

• Excellent communication and interpersonal skills, capable of effectively conveying complex compliance information to diverse stakeholders.

• Strong analytical skills, with the ability to leverage data and technology, such as blockchain analytics, for effective transaction monitoring and financial crime prevention.

Nice to have

• Experience at financial institutions and/or tech companies an advantage.

• A passion and belief in Blockchain and Cryptocurrency.

Perks & Benefits

• Competitive remuneration package.

• Meal Allowance up to RM 500/month.

• Monthly Team Building.

• RM 3,500 Benefits per annum (Training, Wellness and Flexi-benefits).

• Convenient workplace (5 minutes walk from MRT TRX).

• Excellent prospects for growth and promotion – we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.

• Employee engagement, recognition and appreciation program.

• Multinational working environment – advance your career by interacting with individuals from various backgrounds, cultures, and nations.