Head of Process Digital Innovation

Jobstreet Malaysia; Puchong; On-site; MYR 80,000 - 100,000; Full time

Job summary

A prominent local company in Puchong is seeking a digitalisation lead to drive the end-to-end digitalisation roadmap. The role includes overseeing process automation, analytics, and innovation, while managing a team to enhance operational efficiency. The ideal candidate will have a Bachelor's degree and over 5 years of experience in digital transformation. Strong hands-on experience in automation tools and project management is essential. Competitive remuneration and a dynamic work environment are offered.

Qualifications

• Minimum Bachelor’s Degree in Information Technology / Computer Science / Business Analytics or related field.
• Minimum 5 years’ experience in digital transformation or data analytics.
• Strong hands-on experience in automation tools and workflow design.

Responsibilities

• Lead the end-to-end digitalisation roadmap focusing on process automation.
• Act as the key liaison between business units and senior management.
• Conduct requirements gathering, solution design, testing, and rollout activities.

Skills

Digital transformation

Process improvement

Data analytics

Project management

Automation tools

Education

Bachelor’s Degree in Information Technology / Computer Science / Business Analytics

Tools

Automation tools

Job description

Lead the organisation’s end-to-end digitalisation roadmap, focusing on process automation, analytics, and innovation.

Oversee the design, implementation, and continuous improvement of local digital solutions to enhance operational efficiency and business decision-making.

Act as the key liaison between business units, HQ IT, vendors, and senior management to ensure the successful delivery of transformation initiatives.

Conduct requirements gathering, solution design, testing, and rollout activities.

Translate business needs and challenges into practical digital and analytical solutions with measurable outcomes.

Work closely with stakeholders to identify digitalisation opportunities and optimise processes.

Provide leadership, guidance, and performance management for the analytics and automation team.

Job Requirements

Minimum Bachelor’s Degree in Information Technology / Computer Science / Business Analytics or any related field.

Minimum 5 years’ experience in digital transformation, process improvement, or data analytics.

Strong hands‑on experience in automation tools, workflow design, and digital solution deployment.

Solid knowledge of data analytics, data modelling, and insights generation.

Strong project management skills, including timeline management, budgeting, and stakeholder coordination.