Head of HR Services

ExecThread; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A dynamic global organization is seeking an APAC HR Services Lead in Kuala Lumpur. The successful candidate will lead the HR Services Centre, ensuring operational excellence across the APAC region. Responsibilities include overseeing HR operations, managing transformation initiatives, and fostering a collaborative work environment. Ideal candidates should have a solid background in HR leadership, excellent communication skills, and the ability to navigate complexities in a fast-paced organization.

Qualifications

• Proven track record in global or regional HR services leadership.
• Adept at overseeing HR operations and transformation.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead the HR Services Centre in Kuala Lumpur.
• Drive operational excellence across the APAC region.
• Support and lead global and regional HR transformation initiatives.

Skills

Stakeholder management

Communication skills

HR operations leadership

Transformation initiatives

Ability to manage risk

Education

Experience in HR services leadership

Job description

The Company is seeking an APAC HR Services Lead to join their dynamic team. The successful candidate will be responsible for leading the HR Services Centre in Kuala Lumpur and driving operational excellence across the APAC region. This role is pivotal in ensuring the delivery of high-quality HR services, with a strong focus on execution, compliance, and employee experience. The ideal candidate will have a proven track record in global or regional HR services leadership within a large, matrix corporate environment, and must be adept at overseeing HR operations, transformation, and compliance across multiple APAC geographies. Key responsibilities for the APAC HR Services Lead include leading a sizeable and experienced team, partnering with global and regional HR stakeholders, and aligning with business areas undergoing growth and transformation. The role also involves supporting and leading global and regional HR transformation initiatives, contributing to the evolution of HR operations and service delivery. The candidate should be comfortable navigating complexity, managing risk, and delivering HR services in a collaborative and progressive environment. Excellent stakeholder management and communication skills are essential, as is the ability to operate both strategically and hands‑on in a high-performance culture. This is an exciting opportunity to shape the future of HR services for a fast‑paced, innovative organization with a strong focus on customer experience.