Head of Housekeeping - Service Excellence & Leadership

Mimpi Perhentian Resort; Terengganu; On-site; MYR 200,000 - 250,000; Full time

Job summary

A hospitality establishment in Malaysia is seeking an experienced Housekeeping Manager to supervise and train the housekeeping team. The role involves conducting daily inspections across the resort, managing the consumption of guest supplies, and ensuring high levels of customer service. Applicants should have over 5 years of relevant experience and excellent leadership and communication skills, along with the ability to work under pressure.

Qualifications

• More than 5 years of relevant work experience required for this role.
• Excellent leadership, interpersonal, and communication skills.
• Committed to delivering high levels of customer service.

Responsibilities

• Supervise, lead, and train all team members within the housekeeping department.
• Conduct daily inspection of entire resort premises.
• Manage daily consumption of guest supplies and ensure proper recordkeeping.

Skills

Leadership skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving skills

Job description

A hospitality establishment in Malaysia is seeking an experienced Housekeeping Manager to supervise and train the housekeeping team. The role involves conducting daily inspections across the resort, managing the consumption of guest supplies, and ensuring high levels of customer service. Applicants should have over 5 years of relevant experience and excellent leadership and communication skills, along with the ability to work under pressure.