Head of Facilities Management (Data Center)

Measurement & Verification Sdn Bhd; Gelang Patah; On-site; MYR 200,000 - 300,000; Full time

Job summary

A leading energy efficiency management company is seeking a Head of Facilities Management (Data Center) to oversee operations across the APAC region. The role requires an individual with at least 10 years of experience in critical facilities operations and strong technical expertise in MEP systems. You will lead, mentor and develop engineering teams while ensuring operational excellence and strategic growth. The position offers a unique opportunity to influence organizational expansion and service delivery standards.

Qualifications

• Minimum 10 years of experience in leading critical facilities operations across multiple data centers.
• Strong technical knowledge of MEP systems and mission-critical infrastructure.
• Proven leadership managing large operational teams and complex projects.

Responsibilities

• Establish and lead the FM function overseeing data center operations.
• Identify and secure new FM projects and business opportunities.
• Lead and develop high performing engineering teams.

Skills

Strategic thinking

Excellent communication

Leadership

Stakeholder management

Business mindset

Analytical mindset

Education

Bachelor’s degree in Engineering, Business Administration, or related field

Tools

MEP systems knowledge

ITIL practices

Job description

Head of Facilities Management (Data Center)

This role is responsible for establishing and leading the Facilities Management (FM) function, overseeing data center operations across the APAC region, and ensuring excellence in infrastructure reliability, service delivery, and strategic growth. The position requires strong technical expertise, proven leadership, and a business driven mindset to secure new opportunities and support organizational expansion.

Key Responsibilities

• Business Development & Strategic Growth
• Identify and secure new FM projects and business opportunities.
• Demonstrate strong commercial acumen in budgeting, forecasting, and strategic planning.
• Support commercial teams with proposal development, technical assessments, site reviews, and customer presentations.
• Build and maintain strong relationships with C level stakeholders and key customers.
• Set up the FM department, including operational processes, workflows, and performance standards.
• Lead, mentor, and develop high performing engineering and technical teams operating on a 24/7 schedule.
• Recruit, train, and retain talent to support long term organizational growth.
• Promote a culture of safety, accountability, and continuous improvement.
• Standardize operations and maintenance processes across all APAC data center sites.
• Oversee routine and emergency operations for critical infrastructure such as switchgear, generators, UPS systems, PDUs, chillers, cooling towers, CRAHs, and BMS systems.
• Plan, implement, and optimize Power Usage Effectiveness (PUE) and other efficiency initiatives.
• Manage site capacity planning, forecasting, and resource optimization.
• Oversee all aspects of data center facility management, IT infrastructure interface, and service delivery.
• Develop and implement operational policies, standards, and procedures to ensure compliance and efficiency.
• Lead cross functional teams to deliver high quality installation, commissioning, and maintenance activities.
• Drive infrastructure improvement projects from concept to completion, coordinating with internal and external stakeholders.
• Implement best practices, SOPs, and preventive maintenance strategies to enhance operational performance.
• Monitor site performance metrics and analyze trends to identify optimization opportunities.
• Ensure strict adherence to SLAs and KPIs for internal and external stakeholders.
• Strengthen service quality, uptime, and incident response processes.
• Implement automation, workflow improvements, and efficiency tools to enhance customer experience and productivity.
• Ensure full compliance with safety standards, environmental requirements, and regulatory frameworks (e.g., ISO, MAS, BCA).
• Lead business continuity planning and disaster recovery initiatives.
• Conduct audits, self-assessments, and risk mitigation plans for operational resilience.
• Develop and mentor high performing teams across operations and service functions.
• Serve as a key liaison between internal departments, vendors, and clients.
• Represent the organization at industry events and support regional alignment initiatives.

Experience & Qualifications

• Bachelor’s degree or higher in Engineering, Business Administration, or a related field.
• Minimum 10 years of experience leading critical facilities operations across multiple data centers or telecommunications environments.
• Strong technical knowledge of MEP systems and mission‑critical infrastructure.
• Proven leadership experience managing large operational teams and complex projects.
• Strong understanding of ITIL practices, compliance frameworks, and operational risk management.

Skills & Attributes

• Strategic thinker with strong hands‑on operational expertise.
• Excellent communication, leadership, and stakeholder management skills.
• Strong business mindset with experience in budgeting and performance optimization.
• Analytical, proactive, and able to work under pressure, especially during emergencies.
• Adaptable to fast paced, lean, and rapidly evolving environments.

About Measurement & Verification Sdn. Bhd.

Measurement & Verification Sdn. Bhd., a subsidiary of Furniweb Holdings Limited (listed on the Hong Kong Stock Exchange), is a leading energy efficiency management company with a growing regional presence in Asia. As a sister company to Measurement & Verification (M&V) Pte Ltd, accredited by the National Environment Agency (NEA) of Singapore, we leverage our expertise to deliver significant energy savings and high returns on investment. As we enter a new phase of exponential growth, we remain committed to fostering a sustainable environment and a greener Earth.