Head, Kelantan State Office

Pembangunan Sumber Manusia Berhad; Kelantan; On-site; MYR 200,000 - 250,000; Full time

Job summary

A prominent human capital development organization in Malaysia is seeking a highly experienced strategic leader to oversee their State Office. The role focuses on driving business development, ensuring regulatory compliance, and enhancing employer engagement initiatives. The ideal candidate should have 7-9 years of experience in HR and management, possess strong analytical and communication skills, and be willing to be based in Kelantan. This position offers significant impact on the country's workforce development.

Benefits

Enhanced EPF contribution

Comprehensive medical coverage

Attractive employee subsidies

Qualifications

• 7-9 years of experience in leadership roles encompassing HR and management.
• Comprehensive knowledge of HR best practices and labor laws.
• Ability to handle confidential information with professionalism.

Responsibilities

• Drive business development outcomes overseeing employer engagement strategies.
• Govern business operations ensuring compliance and operational integrity.
• Lead enforcement of regulations and recovery of levy arrears.
• Engage stakeholders and ensure alignment with organizational priorities.
• Provide state leadership through resource governance and performance monitoring.

Skills

Leadership

Stakeholder engagement

Analytical skills

Problem-solving

Communication

Education

Degree in Business Administration, Management, Economics, Public Policy, Finance

Job description

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Why Join Us

At HRD Corp, we believe our people are the foundation of our success and the driving force behind Malaysia’s human capital development. Joining us means contributing to a national mission — strengthening the country’s workforce while building your own professional legacy.

We take pride in providing a supportive and progressive workplace that values excellence, integrity, and growth. Our employees enjoy a comprehensive benefits package designed to promote wellbeing and long-term security:

Our Employee Benefits

Enhanced EPF contribution — additional employer contribution beyond the statutory rate.

Comprehensive medical, optical, and dental coverage for employees and their dependents.

Inclusive insurance protection for added peace of mind.

Attractive employee subsidies to support daily and professional needs.

Excellent accessibility, with our office conveniently connected to major public transport routes (MRT/LRT).

What We’re Looking For

We are seeking a highly experienced and strategic professional to lead the State Office, driving business development outcomes, governing operational excellence, and ensuring regulatory compliance through enforcement. The role carries accountability for state resources, stakeholder engagement, and performance delivery in alignment with centrally defined strategies, policies, and KPIs.

Your Role and Impact

1. 1. Business Development & Employer Value Growth

   Drive business development outcomes by overseeing employer acquisition and engagement strategies, targeted outreach initiatives, and value-led programmes at the state level to grow the active employer base and sustain levy contribution.

   Strengthen employer value and retention by steering initiatives that increase training participation and levy utilisation—particularly among SMEs—through monitoring performance trends and directing interventions to minimise deregistration risks and maximise human capital development impact.

2. 2. Business Operations Governance & Grant Delivery Assurance

   Govern state-level business operations by overseeing the end-to-end management of employer training grant processes through performance monitoring, compliance checks, and exception oversight to ensure accuracy, consistency, and adherence to stipulated turnaround times.

   Ensure operational integrity and fairness by directing the management of employer appeals and complex operational cases through structured escalation, coordination with central functions, and governance controls, safeguarding policy compliance and service credibility.

3. 3. Enforcement, Compliance & Levy Recovery Oversight

   Lead enforcement accountability at the state level by governing registration, inspection and verification activities, recovery of levy arrears, and statutory enforcement under Sections 13, 14, 40, and 41 to uphold regulatory compliance and revenue protection.

   Monitor compliance risks and enforcement effectiveness by reviewing enforcement intelligence, recovery performance, and risk indicators in collaboration with central enforcement leadership, ensuring proportionate, consistent, and outcome-driven regulatory actions.

4. 4. Stakeholder Leadership & Cross-Functional Alignment

   Serve as the principal state-level authority by leading strategic engagement with employers, training providers, state authorities, and internal stakeholders to ensure alignment, confidence, and coordinated delivery of organisational priorities.

   Integrate state execution with central functional strategies by cascading centrally defined KPIs, aligning state plans with functional expectations, and jointly driving outcomes through structured reporting, governance forums, and performance reviews.

5. 5. State Leadership, Resource Governance & Performance Stewardship

   Provide overall state leadership by governing the deployment of people, financial, and physical resources through structured oversight, prioritisation, and performance monitoring mechanisms, ensuring state activities remain aligned with organisational objectives and centrally defined strategies.

   Steer state operations at a strategic level by setting direction, approving priorities, and monitoring execution through management reports, performance indicators, and risk signals, ensuring operational continuity, service quality, and accountability without direct involvement in transactional activities.

Professional Qualifications and Experience

Degree in Business Administration, Management, Economics, Public Policy, Finance, or a related discipline.

7 – 9 years of experience in leadership roles encompassing HR, stakeholder engagement, and building management.

Comprehensive knowledge of HR best practices, labor laws, stakeholder communication strategies, and facility management principles

Strong problem-solving abilities with a proactive and solutions-oriented approach.

Ability to handle confidential information and sensitive stakeholder interactions with professionalism.

Demonstrated ability to adapt to change and lead through organisational transitions.

Strong analytical and communication skills.

Demonstrated integrity, professionalism, and strategic thinking.

Willing to be based at Kelantan State.

Note to Applicants

We appreciate your interest in joining HRD Corp. Due to the high number of applications, only shortlisted candidates will be contacted. Thank you for your understanding as we carefully review all applications.

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