Senior Retail Associate

HABIB Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading jewelry company in Kuala Lumpur is looking for a Senior Retail Associate to provide excellent customer service and assist with the buying processes. This role involves greeting customers, engaging in sales activities, and maintaining stock records. Candidates must have Sijil Pelajaran Malaysia or equivalent and ideally 2-3 years of experience in retail. Strong command of English and Bahasa Melayu is required. Join us for training and growth opportunities in an energetic team environment.

Benefits

Internal training and development opportunities

Qualifications

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• 2-3 years of relevant working experiences in fashion and beauty retail industry preferred.
• Good command of verbal and written English and Bahasa Melayu.

Responsibilities

• Follow the company’s rules and regulations at all times.
• Greet and engage with customers, answering inquiries.
• Coordinate sales and promotional activities with the team.

Skills

Customer service

Retail management

Sales and marketing

Teamwork

Languages

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Habib Jewels - Senior Retail Associate KL

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Responsibilities

• Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.
• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.
• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.
• Maintain new merchandise record into stock card as and when required.
• Receive transfer in stocks and assist with monthly stock take.
• Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.
• Strong business knowledge in retail management, sales and marketing and customer services.
• Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours) / weekends and public holidays.
• Candidates have full working rights for Malaysia.

Grow with us and be part of our culture. Shortlisted candidates will be receiving a call from our HR team within a week!