GULL EDGECUMBE, Customer Service Representative

PNB Holdings Corporation; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Penang, Malaysia, is seeking a Customer Service Representative who excels in a busy retail environment. This role involves serving customers, maintaining store cleanliness, and ensuring shelves are stocked. Ideal candidates are energetic, friendly, and must be available for weekend shifts. Strong communication skills in English are required to ensure a great customer experience. Join the team and contribute to delivering outstanding service!

Qualifications

• Competency in English (reading, writing, and speaking) is essential.
• Must have a friendly, energetic, and approachable personality.
• Ability to replenish stock and assist customers at the point of sale.

Responsibilities

• Serve customers and handle transactions effectively.
• Refill drink coolers and shelves while maintaining cleanliness.
• Work as part of a team during closing shifts.

Skills

Effective communication skills in English

Friendly and approachable demeanor

Ability to undertake cleaning activities

Team player mentality

Job description

GULL EDGECUMBE, Customer Service Representative

PNB Holdings Corporation – Edgecumbe, North Island

Are you our next Customer Service Representative?

We are excited to share that we are looking for a retail star to join our team!

POSITION 1- 40 hours per Week, Sat to Tues Closing Shifts

Saturday & Sunday 10am to 10pm (12 Hour Shift)

Monday & Tuesday 2pm to 10pm

THIS POSITION HAS LONG WEEKEND SHIFTS (EVERY WEEKEND) DONT APPLY IF YOU DONT/CANT WORK WEEKENDS.

We have two people that close, So you wont be by yourself.

Shift consists of:

• Serving Customers
• Refilling drink coolers
• LPG Filling
• Refilling shelves
• General store cleaning duties
• Forecourt services
• Working as part of a team
• We also sell Lotto and are an agent for NZ Post, Full training will be provided in all roles

Please ensure you provide your full availability when applying for these positions, It’s especially important that you are available to work during the weekend.

We’re all about awesome customer service. We know you are too.

You are someone who enjoys keeping busy and gets stuck in to get the job done. You care about people – your teammates and customers. In fact, it is your friendly approach and bright personality that keeps customers coming back. As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, running the till, and keeping the store clean and tidy - because you know it’s the little details that add up to a great customer experience.

Specifically, you bring the following skills and attributes:

Effective communication skills with a competency in English (reading, writing and speaking)

Friendly, energetic and approachable with a natural flair for great customer service

An ability to undertake cleaning activities, replenish and move stock and serve customers at the point of sale

Confidence to execute in-store promotions

Attention to detail, the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry out emergency activities if required

A real team player who is keen to wear our brand with pride

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.