Guest Experience Supervisor – Club Lounge

Marriott Hotels Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hotel brand seeks to hire a Guest Services Supervisor in Kuala Lumpur. The candidate will be responsible for processing guest check-ins, assisting management with staff training, and ensuring outstanding customer service. This full-time position requires a high school diploma and at least one year of related and supervisory experience. Join a team that values diverse backgrounds and fosters an inclusive workplace.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins and verify guest identity and payment.
• Assist management in training and evaluating employees.
• Accommodate guest requests and communicate with staff.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or G.E.D. equivalent

Job description

A global hotel brand seeks to hire a Guest Services Supervisor in Kuala Lumpur. The candidate will be responsible for processing guest check-ins, assisting management with staff training, and ensuring outstanding customer service. This full-time position requires a high school diploma and at least one year of related and supervisory experience. Join a team that values diverse backgrounds and fosters an inclusive workplace.