Guest Experience & Services Manager

Club Med; Kuching; On-site; MYR 50,000 - 80,000; Full time

Job summary

A renowned hospitality company seeks a Room Division Manager in Kuching, Malaysia. The role focuses on ensuring quality hotel services, managing teams, and compliance with health and safety rules. Candidates should possess strong organizational and attentive customer service skills. This position includes managing budgets and implementing action plans while fostering a positive working environment. Opportunities for personal development and showcasing talents are available.

Qualifications

• Strong sense of service and attention to detail.
• Ability to manage teams and supervise effectively.
• Experience in hotel administration is beneficial.

Responsibilities

• Ensure high-quality hotel services and compliance with standards.
• Manage cash flow and team administration.
• Set budget targets and implement action plans.

Skills

Discreet and organized

Attentive to customer needs

Meticulous and detail-oriented

Job description

A renowned hospitality company seeks a Room Division Manager in Kuching, Malaysia. The role focuses on ensuring quality hotel services, managing teams, and compliance with health and safety rules. Candidates should possess strong organizational and attentive customer service skills. This position includes managing budgets and implementing action plans while fostering a positive working environment. Opportunities for personal development and showcasing talents are available.