Guest-Centric Restaurant Operations Leader

Hilton Worldwide, Inc.; Sentral; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent global hospitality company is seeking an Outlet Operations Manager for its restaurant in Kuala Lumpur. The role involves managing operations, ensuring exceptional customer service, and leading a team to meet service standards. Candidates should have 2-4 years of managerial experience in a 4/5-star hotel and possess strong leadership and interpersonal skills. Commitment to guest satisfaction and adaptability in a dynamic environment are essential. Competitive salary and benefits offered.

Benefits

Competitive salary

Career advancement opportunities

Employee discounts

Qualifications

• 2-4 years in a managerial position in a 4/5-star hotel.
• Strong interpersonal skills and attention to detail.
• Motivated and committed with a guest-oriented approach.

Responsibilities

• Maintain a high customer service focus.
• Promote services and facilities of Hilton hotels.
• Plan, organize, and control day-to-day operations.

Skills

Leadership

People management

Customer service

Flexibility

Team cooperation

Education

Experience in a 4/5-star hotel

Familiarity with computer systems

Job description

A prominent global hospitality company is seeking an Outlet Operations Manager for its restaurant in Kuala Lumpur. The role involves managing operations, ensuring exceptional customer service, and leading a team to meet service standards. Candidates should have 2-4 years of managerial experience in a 4/5-star hotel and possess strong leadership and interpersonal skills. Commitment to guest satisfaction and adaptability in a dynamic environment are essential. Competitive salary and benefits offered.