Ground Handling Lead – Domestic Operations

Malaysia Aviation Group; Kuantan; On-site; MYR 30,000 - 45,000; Full time

Job summary

An aviation services company in Malaysia is seeking a Duty Supervisor for Domestic Operations to lead customer service teams and ensure efficient ground handling services. The role requires supervising compliance with safety regulations and standard operating procedures. Ideal candidates should have a diploma with 1 year of experience in ground handling services or SPM with 3-4 years of relevant experience. This role is essential to maintain high operational standards and safety in airport activities.

Qualifications

• Diploma in any related field with 1 year experience in ground handling services.
• SPM with at least 3-4 years’ experience in ground handling.

Responsibilities

• Deliver a high standard of ground handling services and ensure compliance with service standards.
• Supervise safety and security in ground handling operations according to company SOPs.
• Lead a team of Customer Service Officers and manage their performance.

Skills

Experience in Ground Handling Operations

Good communication skills - writing and verbal

Education

Diploma in any related field

SPM with at least 3-4 years’ experience in ground handling

Job description

An aviation services company in Malaysia is seeking a Duty Supervisor for Domestic Operations to lead customer service teams and ensure efficient ground handling services. The role requires supervising compliance with safety regulations and standard operating procedures. Ideal candidates should have a diploma with 1 year of experience in ground handling services or SPM with 3-4 years of relevant experience. This role is essential to maintain high operational standards and safety in airport activities.