Grocery Store Assistant

Mema’s Grocer; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local grocery store in Kuala Lumpur is seeking employees to provide exceptional customer service and assist with cash handling and stocking. Ideal applicants should possess a PMR/ SPM/ Diploma and demonstrate strong communication skills in English and Bahasa Malaysia. Fresh graduates are welcome. The role requires teamwork, time management, and the ability to perform physical tasks. This position offers benefits such as health insurance and performance bonuses.

Benefits

EPF

SOCSO

Performance Bonus

Salary Increment

Transportation allowances

Health Insurance

Annual Leave

Medical Leave

Compassionate Leave

Maternity & Parental Leave

Qualifications

• Must be a Malaysian citizen or Permanent Resident.
• Fresh graduates are welcome to apply.
• Ability to perform physical tasks like stocking shelves.

Responsibilities

• Provide exceptional customer service by assisting customers.
• Operate cash registers and handle transactions accurately.
• Stock shelves and maintain product freshness.
• Keep the store environment clean and organized.
• Monitor product quality and expiration dates.
• Assist with inventory management tasks.
• Collaborate with team members to achieve sales goals.

Skills

Customer service skills

Strong communication skills

Attention to detail

Team player

Time management

Ability to learn and adapt

Education

PMR / SPM / Diploma or equivalent

Job description

Requirement

• Possess at least a PMR / SPM / Diploma certificate or equivalent.
• Fresh graduates are welcomed to apply.
• Applicants must be a Malaysian citizen or Permanent Resident status.
• Demonstrate excellent customer service skills and a passion for assisting customers.
• Exhibit strong communication skills in both English and Bahasa Malaysia, enabling effective interaction with customers and colleagues.
• Pay close attention to detail to ensure accurate cash handling and stocking procedures.
• Be a team player with the ability to collaborate effectively with colleagues to achieve common goals.
• Manage time effectively to prioritize tasks and meet deadlines in a fast-paced retail environment.
• Willingness to learn and adapt to new procedures and technologies within the grocery store environment.
• Ability to perform physical tasks such as stocking shelves and lifting moderate weights.

Responsibility

• Provide exceptional customer service by greeting customers, answering questions, and assisting with locating products.
• Operate cash registers and handle financial transactions accurately, including processing payments, issuing receipts, and providing change.
• Stock shelves, displays, and coolers with merchandise, ensuring products are fresh, properly rotated (FIFO), and attractively presented.
• Maintain a clean and organized store environment by sweeping, mopping, dusting, and removing trash and debris.
• Monitor product quality and expiration dates, removing expired or damaged items from shelves and reporting any issues to the supervisor.
• Assist with inventory management tasks, such as counting stock, recording inventory levels, and participating in stocktaking activities.
• Collaborate with team members to achieve store sales goals and maintain a positive and productive work environment.

Benefits

• EPF
• SOCSO
• Performance Bonus
• Salary Increment
• Transportation allowances
• Health Insurance
• Annual Leave
• Medical Leave
• Compassionate Leave
• Maternity & Parental Leave

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