Graduate Employability Program ( McDonald’s Komtar JBCC )

McDonald's; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading fast-food restaurant in Malaysia offers a Graduate Employability Program aimed at developing future leaders. Candidates will start as Crew, advance to Crew Trainer, and finally to Crew Leader. This program provides foundational skills in production and customer service, along with numerous benefits like competitive pay, training, and career advancement opportunities. The training supports individuals to become Restaurant General Managers within 30 months, fostering a strong and supportive work environment.

Benefits

Competitive pay

Double pay on public holidays

Free meal

Medical coverage

Uniform provided

Hostel provided

Training programs

Qualifications

• Able to communicate in both Bahasa Malaysia and English.
• Able to work shifts, weekends, and public holidays.
• Able to relocate or be transferred.

Responsibilities

• Participate in all aspects of food production and customer service.
• Manage zone productions and coach Crews as a Crew Leader.
• Engage with customers and learn company policies as a Crew Trainer.

Skills

Communication in Bahasa Malaysia

Customer service

Team leadership

Education

Certificate/Diploma/Bachelor’s Degree in F&B, Retail Management, or related field

Job description

Graduate Employability Program (McDonald’s Komtar JBCC)

• This 6-month program offers you a foundation of tasks or ‘Station Skills’ before moving forward as a Management Trainee with these 3 tiers: Crew, Crew Trainer, and Crew Leader.
• Your first tier is as Crew where your station skills emphasize on production and services such as food and drink productions in the kitchen, cleanliness, and customer service.
• Acquiring the skills as a Crew, you will proceed to the second tier as a Crew Trainer. Here you will be introduced in more details to company policies, engage more with customers, and on the frontline.
• The third tier of your 6 months program is as a Crew Leader. The leadership role in this stage will be further highlighted as you will be managing zone productions and coaching Crews.

Requirements

• This 6-month program offers you a foundation of tasks or ‘Station Skills’ before moving forward as a Management Trainee with these 3 tiers: Crew, Crew Trainer, and Crew Leader.
• Your first tier is as Crew where your station skills emphasize on production and services such as food and drink productions in the kitchen, cleanliness, and customer service.
• Acquiring the skills as a Crew, you will proceed to the second tier as a Crew Trainer. Here you will be introduced in more details to company policies, engage more with customers, and on the frontline.
• The third tier of your 6 months program is as a Crew Leader. The leadership role in this stage will be further highlighted as you will be managing zone productions and coaching Crews.

Responsibilities

• Certificate/Diploma/Bachelor’s Degree in related field of F&B, Retail Management, Business Management, Hospitality, etc.
• Able to communicate in Bahasa Malaysia and English.
• Able to work shifts, on weekends, and public holidays.
• Able to relocate/is transferable.

Benefits

• Diploma : RM 8.70/Hours or RM 1800/Month

• Degree : RM 9.70/Hours or RM 2000/Month
• Working Schedule of 6 days a week by shift rotation 8 hours a day
• Double pay on public holidays.
• Unprecedented learning and training throughout future GEP’s professional development to become Restaurant General Manager in 30 months.
• Opportunities for career enhancement of future GEP exploring different areas of department and responsibilities.
• Exposure to all aspects of operations providing great responsibilities and challenging tasks.
• Significant experiences due to supportive people and work environment.
• Free meal.
• Medical coverage.
• Hostel provided.
• Uniform provided.
• Typhoid jab is borne by the company.
• Workplace location: McDonald’s restaurant- Malaysia wide (based on vacancy).

*All above T&C apply