Global Shared Services Director - Finance Operations Lead

Manulife; Kuala Lumpur; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading financial services provider is seeking a Director of Global Shared Services (GSS) in Kuala Lumpur to drive operational excellence and manage finance functions. The position requires extensive experience in accounting, finance, and leadership, with a strong focus on efficiency and risk management. The ideal candidate will act as a liaison, ensure compliance with service standards, and develop future talent. This role offers a hybrid working arrangement, promoting a diverse and inclusive culture.

Benefits

Flexible work environment

Professional development

Qualifications

• 10+ years of progressive experience in accounting and finance.
• At least 5 years in leadership roles.
• Working knowledge of IFRS 17.

Responsibilities

• Drive operational excellence and quality in Finance.
• Serve as the primary point of contact for in-market teams.
• Ensure compliance with agreed SLAs.

Skills

Operational processing experience

Efficiency focus

Risk mitigation

Communication skills

Interpersonal skills

Education

CPA or equivalent professional designation

Tools

ERP systems

Financial automation tools

Job description

A leading financial services provider is seeking a Director of Global Shared Services (GSS) in Kuala Lumpur to drive operational excellence and manage finance functions. The position requires extensive experience in accounting, finance, and leadership, with a strong focus on efficiency and risk management. The ideal candidate will act as a liaison, ensure compliance with service standards, and develop future talent. This role offers a hybrid working arrangement, promoting a diverse and inclusive culture.