Global Performance Measurement Lead

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading global bank based in Kuala Lumpur is looking for a Performance Manager to oversee Fiduciary Services and drive operational excellence. The role requires collaborating with various regional functions to ensure standardisation in service delivery and compliance with regulatory standards. Ideal candidates will have strong experience in operational management and a proven track record in process improvement. This position offers an opportunity to contribute to strategic initiatives while working with a diverse team.

Qualifications

• Extensive collaboration with regional and country functions.
• Experience in operational management and service delivery.
• Strong compliance with policies and regulations.

Responsibilities

• Manage operations of Fiduciary Services and Performance Measurement processes.
• Partner with countries operations for service standardisation.
• Drive process improvements and best practices across regions.

Job description

A leading global bank based in Kuala Lumpur is looking for a Performance Manager to oversee Fiduciary Services and drive operational excellence. The role requires collaborating with various regional functions to ensure standardisation in service delivery and compliance with regulatory standards. Ideal candidates will have strong experience in operational management and a proven track record in process improvement. This position offers an opportunity to contribute to strategic initiatives while working with a diverse team.