Global Logistics Operations Specialist

American President Lines; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics provider based in Penang is looking for an Operations Coordinator. The successful candidate will manage customer interactions, oversee transport execution, and handle supply chain documentation. Key responsibilities include acting as a primary contact for various stakeholders, ensuring timely updates on transport events, and supporting performance measurement through analysis of KPIs. Join a dynamic team that values personal growth and continuous improvement.

Qualifications

• Experience in managing customer requests and incidents effectively.
• Proficient in handling supply chain documentation and transport bookings.
• Ability to monitor transport execution and maintain work standards.

Responsibilities

• Act as the first point of contact for customers and stakeholders.
• Handle customer orders and related documentation.
• Ensure timely tracking event updates from suppliers and carriers.

Skills

Communication

Problem-solving

Customer service

Time management

Job description

A global logistics provider based in Penang is looking for an Operations Coordinator. The successful candidate will manage customer interactions, oversee transport execution, and handle supply chain documentation. Key responsibilities include acting as a primary contact for various stakeholders, ensuring timely updates on transport events, and supporting performance measurement through analysis of KPIs. Join a dynamic team that values personal growth and continuous improvement.