Global Logistics: Customer Experience Consultant

Maersk; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global logistics leader is seeking a Customer Experience Consultant based in Selangor, Malaysia. This role involves managing customer relationships, preparing shipping instructions, and ensuring customer satisfaction across various logistics offerings. Ideal candidates will have 0-2 years of industry experience, strong communication skills, and a collaborative mindset. The position offers opportunities for growth in an international and diverse workplace. Join the team to contribute to a positive customer experience!

Benefits

Exciting career opportunity

Career development program

Comprehensive learning and development plan

Qualifications

• 0-2 years of industry experience.
• Ability to work independently and in teams.
• Exhibit professionalism and friendliness.

Responsibilities

• Manage customer onboarding and relationships.
• Prepare and manage shipping instructions.
• Track shipments and notify customers.

Skills

Good command of written and spoken English

Excellent communication and presentation skills

Good Excel and analytical skills

Problem solving

Change agent mentality

Team player

Education

Academic knowledge in logistic & supply chain management

Job description

A global logistics leader is seeking a Customer Experience Consultant based in Selangor, Malaysia. This role involves managing customer relationships, preparing shipping instructions, and ensuring customer satisfaction across various logistics offerings. Ideal candidates will have 0-2 years of industry experience, strong communication skills, and a collaborative mindset. The position offers opportunities for growth in an international and diverse workplace. Join the team to contribute to a positive customer experience!