Global IT Operations & Systems Support Specialist

Mixue; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A global beverage brand in Kuala Lumpur is seeking an I.T Operations and Maintenance Specialist to support and maintain Point-of-Sale and inventory systems. Candidates should have a diploma in IT, at least one year of experience in IT support or business analysis, and strong communication skills in English, Malay, and Mandarin. The role includes performing business analysis, application channel management, and providing Level 1 & 2 IT support. Benefits include annual leave, medical leave, and various allowances.

Benefits

Annual Leave and Medical Leave

KWSP, SOCSO, EIS

Miscellaneous Allowances (Transport/Meal/Phone/Business Trip)

Training Provided

Team Building Activities

Annual Bonus

Reimbursement of petrol and accommodation expenses

Qualifications

• At least 1 year of experience in IT support or business analysis.
• Good analytical skills to interpret data and user behavior.
• Able to travel occasionally for store support.

Responsibilities

• Support and maintain F&B software systems including POS applications.
• Perform B2B and B2C business analysis.
• Handle application channels like payment integration and QA checks.
• Provide IT Support Level 1 & 2 for troubleshooting.

Skills

Analytical skills

Communication in English

Communication in Malay

Communication in Mandarin

Familiarity with Excel

Education

Diploma or Degree in Information Technology, Computer Science or related field

Tools

Azure

Business Intelligence (BI) tools

Job description

A global beverage brand in Kuala Lumpur is seeking an I.T Operations and Maintenance Specialist to support and maintain Point-of-Sale and inventory systems. Candidates should have a diploma in IT, at least one year of experience in IT support or business analysis, and strong communication skills in English, Malay, and Mandarin. The role includes performing business analysis, application channel management, and providing Level 1 & 2 IT support. Benefits include annual leave, medical leave, and various allowances.