General Manager, Workplace & Guest Experience

CBRE; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading commercial real estate organization is seeking a General Manager for its hospitality services in Kuala Lumpur. The role involves overseeing operations, managing teams, and ensuring excellent service delivery while meeting financial goals. Ideal candidates will have 8+ years in hospitality management with strong guest service skills. This position offers a chance to shape workplace experience and facilities management in a vibrant environment.

Qualifications

• 8+ years experience in a leadership role within hospitality or corporate real estate.
• Proven track record in hotel operations management.
• Strong understanding of luxury hospitality trends.

Responsibilities

• Oversee operations and ensure exceptional service delivery.
• Prepare annual budgets and strategic plans.
• Build relationships with clients and stakeholders.

Skills

Leadership abilities

Interpersonal skills

Communication skills

Financial management

Facilities management

Education

Bachelor's degree in hospitality

Job description

A leading commercial real estate organization is seeking a General Manager for its hospitality services in Kuala Lumpur. The role involves overseeing operations, managing teams, and ensuring excellent service delivery while meeting financial goals. Ideal candidates will have 8+ years in hospitality management with strong guest service skills. This position offers a chance to shape workplace experience and facilities management in a vibrant environment.