General Manager Business Development

DHL Supply Chain; Johor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a Business Development Manager to design and execute growth strategies while expanding market presence. The ideal candidate will have at least 5 years of relevant experience in the logistics sector, a proven sales track record, and strong leadership skills. This role involves building customer relationships, driving strategic engagements, and managing business development initiatives to achieve sales targets. It’s an excellent opportunity to make a significant impact in a dynamic environment.

Qualifications

• Minimum 5 years in business development in 3PL or Contract Logistics.
• Proven success in achieving business development/sales targets.
• Strong leadership ability with effective communication skills.

Responsibilities

• Develop innovative sales plans to drive sustainable growth.
• Identify and report emerging business prospects.
• Build strong, lasting relationships with customers.

Skills

Business development experience

Sales within logistics industry

Leadership and communication

Fluent in English

Operational management

Presentation skills

Customer orientation

Job description

Responsibilities

• Design and Execute Growth Strategies: Develop innovative sales plans, tactical approaches, and profit targets to drive sustainable growth.
• Spot Opportunities: Identify and report emerging business prospects in target markets, turning insights into actionable strategies.
• Own the Numbers: Take full accountability for profit and loss performance.
• Expand Market Presence: Increase market share in existing segments while unlocking new business development opportunities.
• Deliver Results: Consistently achieve revenue, profitability, and sales growth targets.
• Build Loyalty: Foster strong, lasting relationships with existing customers to enhance retention and satisfaction.
• Customer Care: Respond promptly and effectively to inquiries and complaints, ensuring exceptional service.
• Lead Strategic Engagements: Act as the primary interface for key corporate customers, driving impactful partnerships.
• Strategic Advisor: Provide actionable marketing and sales insights to the leadership team for informed business reviews and evaluations.
• Support Business Direction: Partner with the BD department to refine strategic directives and align initiatives with organizational goals.
• Drive Growth: Champion new business opportunities and lead initiatives that accelerate revenue streams.
• Market Intelligence: Conduct market profiling to uncover trends and identify untapped opportunities.
• Sales Leadership: Spearhead sales campaigns that deliver measurable results.
• Collaborate Across Divisions: Work closely with DHL Express and DGF to leverage cross-selling opportunities and optimize market sizing.
• Hit the Targets: Consistently achieve sales and business objectives.
• Optimize Costs: Analyze cost structures and implement improvement measures to enhance profitability.

Requirements

• Minimum 5 years of business development experience in a similar 3PL or Contract Logistics role.
• Proven track record in large-scale BD and sales within the logistics industry.
• Demonstrated success in achieving BD/Sales targets in 3PL or Contract Logistics.
• Strong leadership through effective communication.
• Language Proficiency: Fluent in English, both written and spoken.
• Industry Knowledge: Solid experience in the 3PL or Contract Logistics.
• Operational Expertise: Proven ability to manage logistics operations effectively.
• Business Development Acumen: Skilled in proposal design, costing, and commercial strategy.
• Implementation Experience: Hands-on involvement in executing complex projects.
• Tech-Savvy: Strong IT skills relevant to logistics and supply chain solutions.
• Presentation Excellence: Ability to deliver compelling presentations to diverse audiences.
• Leadership & People Management: Inspire and guide teams toward high performance.
• Adaptability: Thrive in dynamic environments with constant changes and information gaps.
• Team Spirit: Positive outlook and collaborative approach.
• Customer Orientation: Understand and anticipate customer needs, delivering solutions with efficiency and care.
• Business Acumen: Apply financial and commercial principles to drive profitability and performance.
• Cross-Border Thinking: Maintain a global perspective, adapting strategies to cultural and market nuances.
• Shaping Direction: Leverage organizational strengths and market insights to secure competitive advantage.
• Constructive Challenge: Foster a culture where ideas are valued and the status quo is questioned for continuous improvement.
• Building & Leading Teams: Attract, develop, and inspire talent to achieve exceptional results.
• Partnership Building: Cultivate strong relationships with stakeholders, partners, and colleagues to achieve mutual goals.
• Commitment to Excellence: Set high standards and persistently strive for best-in-class outcomes.