GENERAL MANAGER

Centennial Insight Sdn Bhd; Lumut; On-site; MYR 300,000 - 400,000; Full time

Job summary

A facility management company is seeking a General Manager for their hostel in Lumut, Perak. The role involves overseeing daily operations, ensuring the safety and welfare of residents, and managing finances and compliance with regulations. Candidates should have strong leadership skills, experience in operational management, and a solid understanding of budgetary planning. This position offers a dynamic work environment focused on employee well-being and efficiency.

Qualifications

• Proven experience in operational management within a hospitality or facility management context.
• Strong understanding of financial and compliance regulations.
• Excellent leadership and communication skills.

Responsibilities

• Ensure welfare and safety of residents.
• Manage day-to-day operations of the hostel.
• Oversee financial planning and budget management.
• Supervise staff and manage schedules.
• Implement and monitor safety protocols.

Skills

Operational management

Financial planning

Staff supervision

Safety protocols

Compliance management

Education

Bachelor's degree in management or relevant field

Certificates in safety management

Job description

Resident Welfare & Record Keeping

• Ensure the welfare, safety, and comfort of all residents in the hostel.
• Handle resident complaints, conflicts, and emergencies promptly and effectively.
• Maintain accurate records of resident occupancy, personal information, and movement logs.

2. Operational Management

• Plan, implement, and manage overall hostel daily operations.
• Plan and organize hostel activities, both internal and external.
• Oversee day-to-day hostel operations including room allocation, cleanliness, maintenance, and facility management.
• Conduct regular inspections of rooms, common areas, kitchens, toilets, and other facilities to ensure hygiene and safety standards are met.
• Coordinate repairs, maintenance, and improvements with contractors and in-house staff.

3. Financial and Compliance Management

• Manage and monitor hostel expenditure, budget, and financial planning.
• Ensure hostel operations comply with government regulations (JTK) and Acts such as Act 446 – Employee Minimum Standard of Housing Regulation 2020 & Centralized Worker Quarters (CLQ).
• Work closely with the Compliance Officer to ensure regulatory compliance.

4. Staff Supervision

• Supervise and lead all maintenance, security, and housekeeping operations.
• Prepare and manage employee schedules and shifts.
• Conduct performance reviews, training, and scheduling to ensure efficient staffing.

5. Safety and Environment

• Ensure safety and adherence to hostel rules and regulations.
• Implement and monitor safety protocols including fire safety, emergency drills, and access control.

6. Stakeholder Engagement and Reporting

• Attend meetings and build a good rapport with authorities, agencies, and clients.
• Suggest and implement new ideas for hostel improvement.

Prepare weekly reports, including General Reports, Maintenance Reports, and other relevant documentation.

Centennial Insight Sdn Bhd began operations in 2013, with a single objective in mind – to build our clients a safe, secure and clean-living facility for all of their employees hired locally and internationally. Given the 45 years of experience we have in a truly diversified array of industries such as Glove & Chemical Manufacturing, Information Technology, Oil and Gas, Logistics and Property, our management has established a one stop facility that will cater for the ongoing accommodation requirements and resolve issues on living conditions that are being encountered by organizations who wish to hire employees in Lumut, Perak.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a general manager?
• How many years of people management experience do you have?