FULL TIME SALES ADVISOR (GENTING HIGHLAND)

H&M; Genting Highlands; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global fashion retailer is seeking a dedicated Sales Advisor to enhance customer service at their store in Genting Highlands, Malaysia. The ideal candidate will have previous retail experience, a customer-first mindset, and a genuine interest in fashion trends. Responsibilities include providing exceptional customer experiences, managing garment displays, and assisting with sales transactions. This full-time role offers competitive benefits including employee discounts and development opportunities.

Benefits

Staff discount card

Incentive Program

Qualifications

• Previous experience with retail or customer service is required.
• Must be flexible and able to adjust to customer needs.
• Communicative and socially confident to foster positive interaction.

Responsibilities

• Deliver the best customer service experience to increase sales.
• Fold, hang, and display garments to maximize selling opportunities.
• Process, stock, and replenish garments on the sales floor.

Skills

Customer service mindset

Effective time management

Knowledge in fashion trends

Ability to fulfill customer needs

Job description

Company Description

Job Description

As Sales Advisor is responsible for delivering the best customer service experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customer first, offer assistance, and share your knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandising garments to maximize selling opportunities.
• Actively process, stock and replenish garments on sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.

Qualifications

To be successful in the role as Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eage, optimistic and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

What you need to succeed

• Previous experience with retail, merchandising and/or customer service.
• Effective time management - stress resistant and good at prioritization.
• Have a customer service mindset where you always prioritise the customer needs while serving as a brand ambassador.
• Being fashion knowledgeable and have a genuine interest in fashion trend.
• Have a selling mindset with the ability to approach and fulfil customer needs.

Additional Information

This is a full-time position and will based in (SKY AVENUE GENTING PAHANG MALAYSIA).

if you feel that your experience, skills and ambitions are right for this role, please send your application as soon as possible. Due to data policies, we only accept applications through the career page.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M, COS, MONKI, H&M HOME & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are include in our H&M Incentive Program. HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please take note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces through our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.