Retail Sales Assistant

RPG Commerce; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Kuala Lumpur is looking for a dedicated Shop Assistant to enhance customer interactions. The role involves maintaining high retail standards, assisting customers with purchases, and ensuring effective communication in English and Bahasa Malaysia. Ideal candidates are passionate about sales and possess strong interpersonal skills, as well as previous retail experience. The position offers a supportive work environment with opportunities for career growth and regular training.

Benefits

On-the-Job training

Structured Career Progression

Medical claims for confirmed employees

Travel allowance

Qualifications

• Ability to communicate fluently in English & Bahasa Malaysia; Mandarin/Tamil is an added advantage.
• Strong communication and interpersonal skills are required.
• Previous retail experience is preferred.

Responsibilities

• Achieve and maintain high in-store retail operations standards.
• Welcome customers and assist them in purchasing products.
• Handle customer enquiries and complaints professionally.
• Share brand and product knowledge with customers.
• Oversee weekly restocking and inventory updates.
• Work 6 days a week, including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Strong communication skills

Interpersonal skills

Job description

To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

• Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
• Able to adapt to using outlet POS system, credit card terminals.
• Have strong communication and interpersonal skills.
• Previous retail working experience will be an added advantage.

Responsibilities

• Achieve and maintain the best in-store retail operations standards.
• Welcome customers into the store & helping customers to identify and purchase products.
• Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
• Learn and share brand & product knowledge with customers.
• Oversee weekly restocking & inventory updates.
• Work 6 days a week, able to work on weekends.
• EPF, SOCSO and EIS provided.
• Travel allowance provided.
• Medical claim for confirmed employees.

Additional Benefits

• On-the-Job ongoing training and professional development.
• Friendly and supportive working environment.
• Structured Career Progression and Job Promotion
• Opportunities for promotion

Job Type: Full-time