FULL TIME RETAIL SALES ASSISTANT - MONTIGO @ IOI CITY MALL, PUTRAJAYA

RPG Commerce; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company is seeking a Full-Time Retail Sales Assistant at Montigo, IOI City Mall, Putrajaya. This role focuses on excellent customer service and sales, requiring effective communication skills in English and Bahasa Malaysia. Responsibilities include welcoming customers, resolving inquiries, and maintaining store operations. The position offers benefits like EPF, SOCSO, and ongoing professional development opportunities in a friendly environment.

Benefits

On-the-Job training

Medical claim

Travel allowance

Structured career progression

Qualifications

• Must communicate fluently in English and Bahasa Malaysia. Mandarin/Tamil is a plus.
• Ability to adapt to using outlet POS systems and credit card terminals.
• Strong communication and interpersonal skills required.
• Previous retail experience preferred.

Responsibilities

• Maintain high standards of in-store retail operations.
• Welcome and assist customers in identifying and purchasing products.
• Handle customer inquiries and complaints professionally.
• Share brand and product knowledge with customers.
• Manage weekly restocking and inventory updates.
• Work 6 days a week, including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Communication and interpersonal skills

Retail experience

Tools

POS system

Credit card terminals

Job description

FULL TIME RETAIL SALES ASSISTANT - MONTIGO @ IOI CITY MALL, PUTRAJAYA

To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

• Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
• Able to adapt to using outlet POS system, credit card terminals.
• Have strong communication and interpersonal skills.
• Previous retail working experience will be an added advantage.

Responsibilities

• Achieve and maintain the best in-store retail operations standards.
• Welcome customers into the store & helping customers to identify and purchase products.
• Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
• Learn and share brand & product knowledge with customers.
• Oversee weekly restocking & inventory updates.
• Work 6 days a week, able to work on weekends.
• EPF, SOCSO and EIS provided.
• Travel allowance provided.
• Medical claim.

Additional Benefits

• On-the-Job ongoing training and professional development.
• Friendly and supportive working environment.
• Structured Career Progression and Job Promotion.