Front Office Supervisor: Guest Services & Operations

Jobstreet Malaysia; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local hospitality recruitment agency is seeking a candidate to supervise front office operations in Johor Bahru. The role involves managing check-in/check-out processes, handling guest inquiries, and ensuring that all team members adhere to Standard Operating Procedures. The ideal candidate should possess relevant certifications and experience in a similar role, with a willingness to work in a dynamic hospitality environment. This position offers a chance to contribute to efficient guest service.

Qualifications

• Relevant experience in similar role.
• Willingness to work in Johor Bahru.

Responsibilities

• Supervise front office operations during the shift.
• Monitor staff scheduling and workflow for efficient service.
• Support Front Office Manager in coordinating daily activities.
• Ensure team members follow established Standard Operating Procedures.

Education

Relevant certification in a related field

Job description

A local hospitality recruitment agency is seeking a candidate to supervise front office operations in Johor Bahru. The role involves managing check-in/check-out processes, handling guest inquiries, and ensuring that all team members adhere to Standard Operating Procedures. The ideal candidate should possess relevant certifications and experience in a similar role, with a willingness to work in a dynamic hospitality environment. This position offers a chance to contribute to efficient guest service.