Front Office & Room Division Leader

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading multinational conglomerate in Genting Highlands is seeking a Front Office Supervisor to oversee the work activities in the Front Office and Uniform Service sections. The role includes supervising guest check-ins and check-outs, maximizing room occupancy, and ensuring adherence to service standards. This position offers exciting growth opportunities and a chance to shape your career within the hospitality industry. Join us today and be part of an inspiring team!

Qualifications

• Supervise work and activities of the Front Office and Uniform Service sections.
• Ensure the standard of quality service as set by the Management.
• Verify accuracy of daily activities and uphold room reservations procedures.

Responsibilities

• Supervise guest check-in and check-out processes.
• Maximise room sales and occupancy through reports.
• Authorise room changes in case of disputes.

Job description

A leading multinational conglomerate in Genting Highlands is seeking a Front Office Supervisor to oversee the work activities in the Front Office and Uniform Service sections. The role includes supervising guest check-ins and check-outs, maximizing room occupancy, and ensuring adherence to service standards. This position offers exciting growth opportunities and a chance to shape your career within the hospitality industry. Join us today and be part of an inspiring team!