Front Office Assistant, Grand Hyatt Kuala Lumpur

Grand Hyatt; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

A leading luxury hotel in Kuala Lumpur is seeking a dedicated Front Office Agent. This role requires providing excellent service and ensuring the smooth operation of the Rooms Division. The ideal candidate should have a diploma in Hospitality or Tourism Management and possess strong customer service, communication, and interpersonal skills. Fresh graduates are welcome to apply. Due to government regulations, only Malaysian citizens or Permanent Residents will be considered.

Qualifications

• Diploma in Hospitality or Tourism Management required.
• Fresh graduates encouraged to apply.
• Excellent customer service and communication skills.

Responsibilities

• Provide excellent customer service.
• Support efficient running of Rooms Division.

Skills

Good customer service

Communication skills

Interpersonal skills

Education

Diploma or qualification in Hospitality or Tourism Management

Job description

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Agent is responsible to contribute to the smooth and efficient running within the Rooms Division.

Qualification

• Diploma or qualification in Hospitality or Tourism Management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.
• Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.