Team Manager, Financial Planning & Analysis role
This role balances people leadership, process ownership, stakeholder partnership, and continuous improvement, while operating within established strategic direction and governance frameworks. The role thrives in a dynamic environment, balancing leadership duties with personal accountability for results.
This role requires strong leadership, a data-driven mindset, and a commitment to maintaining top‑tier quality and customer service.
The role requires independent judgment within defined policies and contributes to functional objectives rather than enterprise‑wide strategy.
Responsibilities
- People Leadership & Team Effectiveness
- Lead and manage a team of FP&A professionals (Analysts / Senior Analysts)
- Identify, develop, and retain top talent within the team
- Set clear performance expectations aligned with Genpact’s & Client’s combined goals and values
- Conduct performance reviews, coaching, feedback, and development planning for the aligned team
- Support hiring, onboarding, training, and succession planning
- Promote inclusion, engagement, and collaboration within the team
- FP&A Service Delivery & Process Ownership
- Own delivery of end-to-end FP&A activities including budgeting, projections/ forecasting, management reporting, and variance analysis
- Ensure adherence to SLAs, KPIs, quality standards, and governance requirements
- Review and ensure financial reports, dashboards, and management presentations adhere to client’s agreed standards and expectations
- Maintain & ensure completeness of process documentation, SOPs, and internal controls compliance
- Act as the first level of escalation for delivery, quality, or stakeholder issues
- Business Partnering & Stakeholder Management
- Partner & liaison with country & regional stakeholders to deliver timely, accurate, and insightful information, support business partnering and foster a culture of collaborative execution
- Ensure strong understanding of financial metrics, KPIs, and business drivers
- Provide recommendations to support operational and financial decision‑making
- Participate in regular service review meetings and governance forums as Delivery representative
- Manage stakeholder expectations and resolve issues within defined authority
- Support senior leaders with insights & delivery support to identify and create plans for execution upon operational improvement opportunities
- Continuous Improvement & Change Support
- Identify opportunities for process standardization, efficiency, and automation
- Lead small‑to‑medium continuous improvement initiatives
- Support finance transformation, system enhancements, and process transitions
- Demonstrate agility and adaptability in response to changing business needs
- Decision‑Making Authority
- Make operational and tactical decisions within established policies and procedures in partnership with the client organization
- Identify & establish timely escalation framework for strategic, high‑risk, or cross‑functional decisions appropriately across Genpact & client organization
- Influence outcomes through data‑driven insights and stakeholder collaboration
Qualifications & skillsets we seek in you
Minimum Qualifications
- Bachelor’s degree in Finance, Accounting, or related discipline
- 8–12 years of FP&A or related finance experience
- 3+ years of people management or team lead experience
- Experience in GBS, shared services, or multinational environments
- Advanced proficiency in MS Excel and MS Office
- Strong analytical, communication, and stakeholder management skills
Preferred Qualifications/ Skills
- MBA (Finance), CA, CPA, or CMA
- Experience with SAP, ECC/ S/4 HANA, BPC and/ or Microsoft Dynamics 365
- Exposure to BI, analytics, or automation tools (Power BI, Tableau, VBA)
- Knowledge of internal controls, SOX, and compliance frameworks
Demonstratable Soft Skills
- People leadership and talent development
- Accountability for delivery and quality
- Customer‑focused business partnering mindset
- Continuous improvement mindset
- Clear and concise executive communication