Flight Operations Controller Hub | Ground Handling Lead

Malaysia Airlines Berhad; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A major airline in Malaysia is seeking a Controller for their Hub Control Centre. In this role, you will ensure operational precision and coordination among various departments. Responsibilities include monitoring flight turnaround activities, coordinating aircraft changes, and addressing any operational issues. Candidates need a degree, with at least 5 years in airport operations or customer service. The role demands strong leadership and decision-making skills to uphold high service standards.

Qualifications

• Possess a degree in any discipline with experience in Customer Engagement, IT or Analyst.
• Minimum 4 years experience in airlines, airport, or customer services industry.
• Minimum 5 years in airport operations related to Airlines Ground Handling and Customer Service.

Responsibilities

• Coordinate AeroDarat Services for aircraft upgrades or gate changes.
• Monitor and track status of ground handling activities.
• Alert HCC Manager to any operational problems or delays.

Skills

Leadership qualities

Decision-making skills

Knowledge of IATA Standard ground handling

Education

Degree in any discipline

Minimum SPM qualifications

Job description

A major airline in Malaysia is seeking a Controller for their Hub Control Centre. In this role, you will ensure operational precision and coordination among various departments. Responsibilities include monitoring flight turnaround activities, coordinating aircraft changes, and addressing any operational issues. Candidates need a degree, with at least 5 years in airport operations or customer service. The role demands strong leadership and decision-making skills to uphold high service standards.