Fitness Customer Service & Sales Pro

PUMP FITNESS HOLDINGS SDN BHD; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading fitness and wellness company in George Town is seeking a Customer Sales Service professional to provide exceptional support to customers. In this full-time role, you will be responsible for responding to inquiries, troubleshooting issues, and ensuring a seamless fitness journey for our customers. The ideal candidate should have at least one year of experience in customer service or sales, with strong communication, problem-solving skills, and a passion for fitness. Competitive salary and benefits, including a free gym membership, are offered.

Benefits

Free gym membership

Career development opportunities

Comprehensive group insurance

Dynamic team culture

Qualifications

• At least 1 year of experience in customer service or sales.
• Proficient in using customer service software and CRM tools.
• Passion for health and fitness.

Responsibilities

• Responding to customer enquiries via phone, email, and chat.
• Cold calling and payment collection.
• Troubleshooting customer issues.
• Providing feedback to management.

Skills

Customer service experience

Excellent communication skills

Problem-solving skills

Strong interpersonal skills

Adaptability

Tools

Customer service software

CRM tools

Job description

A leading fitness and wellness company in George Town is seeking a Customer Sales Service professional to provide exceptional support to customers. In this full-time role, you will be responsible for responding to inquiries, troubleshooting issues, and ensuring a seamless fitness journey for our customers. The ideal candidate should have at least one year of experience in customer service or sales, with strong communication, problem-solving skills, and a passion for fitness. Competitive salary and benefits, including a free gym membership, are offered.