Job Search and Career Advice Platform

Enable job alerts via email!

First-Mile Operations Lead: KPI, Fleet & Quality

Shopee

Kuala Lumpur

On-site

MYR 150,000 - 200,000

Full time

Yesterday
Be an early applicant

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

An e-commerce platform in Kuala Lumpur seeks a dynamic Operations Associate to coordinate seller pick-up orders and perform quality checks at the warehouse. Candidates should have strong communication skills in Mandarin and Malay and be willing to learn. Fresh graduates are encouraged to apply. This role requires excellent leadership skills and the ability to thrive in a fast-paced, agile environment. Join a diverse team focused on optimizing logistics and enhancing the customer experience.

Qualifications

  • Candidates currently based in Kuala Lumpur / Selangor are encouraged to apply.
  • Fresh graduates are encouraged to apply, open to candidates with no prior experience but a strong willingness to learn.
  • Familiarity with postcodes / routing / mapping would be of good use.

Responsibilities

  • Monitor & coordinate seller pick-up orders.
  • Assign pick-up locations and ensure cost optimisation.
  • Perform quality and quantity checks upon arrival at the warehouse.
  • Address seller complaints and analyze root causes.
  • Ensure timely execution of pick-up activities.
  • Assist in the deployment and training of new drivers.
  • Monitor and report KPI compliance.
  • Ensure compliance with safety policies and procedures.

Skills

Strong communication skills in Mandarin and Malay
Intermediate Excel and Google Spreadsheets literacy
Excellent leadership skills
Ability to work in an agile environment
Fast learner

Education

Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines
Job description
An e-commerce platform in Kuala Lumpur seeks a dynamic Operations Associate to coordinate seller pick-up orders and perform quality checks at the warehouse. Candidates should have strong communication skills in Mandarin and Malay and be willing to learn. Fresh graduates are encouraged to apply. This role requires excellent leadership skills and the ability to thrive in a fast-paced, agile environment. Join a diverse team focused on optimizing logistics and enhancing the customer experience.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.