Fintech Support - Taiwanese

Teleperformance; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global support service provider in Georgetown, Penang is looking for a Fintech Support representative fluent in Taiwanese. In this role, you will assist customers with online ads, provide timely support, and ensure data security. The position offers competitive salary, visa and flight provided, along with paid training. Ideal candidates possess strong interpersonal and technical skills, and are emotionally intelligent. Join this dynamic digital support team this December or January.

Benefits

Visa and flight provided

1 week accommodation

Paid training

Qualifications

• Ability to read, write, and speak Taiwanese.
• Emotionally intelligent and calm under pressure.
• Fast learner with a positive mindset.

Responsibilities

• Assist customers with online Ads.
• Provide timely support via multiple channels.
• Handle payments and customer data securely.
• Protect brand reputation and customer loyalty.
• Collaborate with team to improve support processes.

Skills

Active listening

Professional communication

Emotional intelligence

Analytical thinking

Typing proficiency (40 WPM, 90% accuracy)

Tools

MS Windows

MS Office

Job description

🌟 TP Malaysia is Hiring for Taiwanese! 🌟

Join us as a Fintech Support - Taiwanese in Georgetown, Penang – Intake this December and January!

Passionate about helping others online? This is your moment. 💬💻

Start Date: December and January

Salary Range: RM8500 - RM9000

Interpersonal Skills

• Active listening & objection handling
• Clear, professional communication
• Emotionally intelligent, calm under pressure
• Open to feedback, fast learner, positive mindset
• Analytical & critical thinking skills

Technical Skills

• Typing: 40 WPM, 90% accuracy
• Proficient in MS Windows & Office
• Able to read, write, and speak the required support language

Responsibilities & Accountabilities

• Assist customers with online Ads
• Provide timely support via multiple channels
• Handle payments and customer data securely
• Protect brand reputation and customer loyalty
• Escalate priority issues when needed
• Collaborate with team to improve support processes

Visa & flight provided

1 week accommodation

Paid training

Work with a global brand in a dynamic, digital support role

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