Finance Assistant (Credit Collection)

City-Link Express and Logistics; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics and transportation company in Malaysia seeks a candidate for a finance-related role. Responsibilities include monitoring collection strategies, contacting customers for debt recovery, and resolving billing disputes. Ideal candidates should have a minimum of 1 year experience in a similar role or be willing to learn. Strong attention to detail, excellent communication skills, and proficiency in Excel are essential for this position.

Qualifications

• Minimum 1 year of experience in a similar financial role.
• Attention to detail and strong organizational skills essential.
• Proficiency in Excel is a must.

Responsibilities

• Monitor collection strategies with co-workers.
• Contact customers to recover debts via various methods.
• Track payment due dates and send reminders.
• Investigate billing errors and follow up on disputes.

Skills

Strong attention to detail

Excellent organizational skills

Proficiency in Excel

Excellent communication skills

Interpersonal skills

Ability to work independently

Teamwork

Education

SPM or relevant diploma/degree in Finance

Job description

City-Link Express and Logistics – Petaling

City-Link Express (M) Sdn Bhd is a leading logistics and transportation company in Malaysia, providing a wide range of services to our customers. With a strong focus on innovation and customer service, we have established ourselves as a trusted partner in the industry. Join our team and be a part of our continued growth and success.

Job Description

Monitor and work with co-workers on collection strategies.

Contacts customers by phone, email, and mail to recover a debt and if necessary a site visit to the customer.

Answers questions customers have about billing statements.

Keeps track of payment due dates, forecast and sends reminders.

Investigates billing errors and disputes and follows up with customers.

To handle any additional tasks handed by Superior from time to time and comply with company policies.

Follow all ISO and company’s policies and procedures.

What we’re looking for

Minimum 1 year of experience in a similar financial role. However, those with no experience but willing to learn are also encouraged to apply.

Strong attention to detail and excellent organizational skills.

Proficiency in Excel.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

SPM or relevant diploma or degree in Finance / Account / Administrative or a related field.