Field Telecom Technician — Installations & 24x7 Support

Silver Ridge Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecommunications firm in Kuala Lumpur is seeking a motivated individual for a technical support role. The candidate will assist in implementing and installing cellular and broadband infrastructure, provide customer support, and troubleshoot technical issues. Applicants should possess a diploma in Electric/Electronic/IT/Telecommunications, and familiarity with networking is an advantage. Fresh graduates are encouraged to apply, and the role requires availability for working 24x7 and traveling outstation.

Qualifications

• Possess at least a minimum Professional Certificate or Diploma in Electric/Electronic/IT/Telecommunications.
• Basic knowledge on network is an advantage.
• Applicants with relevant working experience will be given preference.

Responsibilities

• Assist and support the implementation and installation of cellular and broadband infrastructure.
• Provide technical support for customers, including operation/maintenance software upgrade.
• Analyze and troubleshoot technical related problems.
• Perform tests and repairs on equipment and organize inventory.
• Standby 24x7 and willing to travel outstation.

Skills

Technical support

Problem analysis

Troubleshooting

Network knowledge

Education

Professional Certificate or Diploma in Electric/Electronic/IT/Telecommunications

Job description

A leading telecommunications firm in Kuala Lumpur is seeking a motivated individual for a technical support role. The candidate will assist in implementing and installing cellular and broadband infrastructure, provide customer support, and troubleshoot technical issues. Applicants should possess a diploma in Electric/Electronic/IT/Telecommunications, and familiarity with networking is an advantage. Fresh graduates are encouraged to apply, and the role requires availability for working 24x7 and traveling outstation.